Rated 4,4 out of 5 by 275
Rated 4,0 out of 5,0 by Smiffy2 Failed to get back to me
No complaints about the hotel itself, although the restaurant was quiet but very slow. I left a reasonably expensive polo shirt in my room on the back of a chair and whilst it was my fault, I have been unable to get any response from the hotel. They were having problems with the phone system, but I spoke to staff and left 2 messages on Saturday the 18th and Sunday 19th quoting my room number, date of stay and contact details and then emailed their enquiry line on Sunday with the same details, phone number and email address and have had no response at all. Very disappointed especially as my company use this hotel a lot. Will have to reconsider who we use in future.
21. April 2015
Rated 5,0 out of 5,0 by nightwalker78 A good night sleep
I've stayed at the Holiday Inn in Jesmond a few times. It's convenient to get to either by car as it has car parking available or it's a 2 minute walk from the metro.
The staff are all really nice which is a pleasure, especially after a long trip.
The rooms are comfortable and well sized with complimentary snacks. The beds are very comfortable and I've always gotton a good night sleep.
20. April 2015
Rated 5,0 out of 5,0 by Cornish boy Usual enjoyable stay with Holiday Inn
Nice hotel with good staff and everything we needed. Good quality and relaxed atmosphere.
16. April 2015
Rated 5,0 out of 5,0 by crabcakeface A great stay
Had a great stay at the Holiday Inn Jesmond. The staff were attentive and the room was clean and comfortable.
10. April 2015
Rated 4,0 out of 5,0 by TAG49 Family celebration
Stayed at the hotel for a family celebration which was fantastic, in the Rothbury Suite - so nicely set out and the staff were attentive to our needs, excellent. Absolutely no complaints there.
Bedrooms small though, and bed very poor to the point of rolling into the centre so very poor sleep - really need changing, in what otherwise was a nicely decorated room.
10. April 2015
Rated 5,0 out of 5,0 by David_D1234 Excellent
Very clean, good rooms with modern furniture, lighting and decor. Bath shower excellent condition. Bed very good too.
9. April 2015
Rated 5,0 out of 5,0 by SBP57 Business and Pleasure combined
Great place to stay on business and be able to switch off on returning to hotel.
8. April 2015