Rated 4,0 out of 5 by 43
Rated 1,0 out of 5,0 by Arch1e Disappointing stay!
At check in, I handed over my Platinum members card, but no mention was made to it, no offer of an upgrade, newspaper or anything for that matter.
Dinner was equally as disappointing with waiting staff having no idea of wine choices, specials etc.
Will not be hurrying back anytime soon.
6. Dezember 2013
Rated 3,0 out of 5,0 by monkeyman69 Will go somewhere different next time...
I like this hotel, it's close to the office and the staff are friendly. However, it;s let down by two things. On both occassions I have stayed in this hotel, I have found the bed sheet to be stained! Also, the hotel is boiiling hot all the time, why do they insist on haveing the heating on max. I tunred the radiator off in the room, but even the restaurant was hot. It;s uncomfortable and think of the environment. Shame.
6. Dezember 2013
Rated 5,0 out of 5,0 by LN1234 Great service
Hotel location is perfect for business meetings in Milton Keynes with it just being off the motorway. Staff are very friendly and welcoming. Hotel is clean and comfortable although bathrooms do look a bit tired compared to rest of room.
10. November 2013
Rated 5,0 out of 5,0 by Jen67 Thank you for hosting a fabulous wedding!
Thank you so very very much for my Son and Daughter-in-Laws Wedding Reception such a wonderful event. It exceeded expectations on so many levels. The team were incredible to work with and so supportive and accommodating!
2 weeks on and everybody is still talking about it!
Thank you again!
30. Oktober 2013
Rated 5,0 out of 5,0 by niffer55 staff
thank you to all the staff you were all brilliant you made us feel very welcome.thank you also for making our son and daughterinlaw wedding day a special 1.staff couldn't have done more for us if they tried. I will come back .
16. Oktober 2013
Rated 1,0 out of 5,0 by Sandra67 Nice place but harrassed by drunken Guest
The hotel was great, However at the bar we were harassed by a drunken squaddie, who would not leave us alone, as much as we tried to get away.
The night manager asked him several time to stop swearing and leave us alone, however he would not listen. The night manager then disappeared and we did not see him again. When we decided to take our drinks up to our room, he followed us and kept us downstairs for about 30mins and would not let us leave. We were reluctant to go up to our room because every time we started walking way and said we were going he would follow us and we didn't want him to know what room we were in. My partner had to get quite firm with him in the end, which thankfully did not turn nasty but could very well have, based on how much the squaddie had drunk.
Was very disappointed with the lack of support we received from your staff and when we mentioned what happened the next morning whilst checking out, the receptionist just said oh yes I think I know who you are referring to, with no apology of form of action.
8. Oktober 2013
Rated 3,0 out of 5,0 by Eggy5578 The room was very clean, the bed most comfortable and the service excellent
I was very disappointed to find that my allotted room was on the top floor, three flight of stairs, no lift, even though there was disabled parking. My wife is severely disabled and I had pointed this out at the time of booking. She was unable to climb the stairs. Another room was offered on the ground floor but not an executive room that I had booked. After considerable negotiations a reduced charge was agreed and I was very pleased with the result.
I found all the staff very helpful, polite and professional.
I was there to attend a wedding breakfast and I must comment that the food was under cooked and quite uneatable. The morning breakfast was cold and my table was not laid up, I had to first request a clean cup and ask for utensils. Had this been late in the morning I might understand but this was at 8 o'clock.
2. Oktober 2013
Rated 5,0 out of 5,0 by glennwat Holiday Inn Newport Pagnall
Brilliant as always, would use this all the time if it was not always full!!! Emily and Adrian were great in restaurant and evening meal was superb
27. September 2013