Rated 3,5 out of 5 by 61
Rated 5,0 out of 5,0 by suereg Breakfast Experience
How acceptable to be greeted by the staff, smiles and a welcome to the breakfast room, asked what table you would prefer to be seated at, beverages ordered and brought to the table, explanation of the menu all delivered with a warmth that gave you the ideal start to the day.
Breakfast with a smile.
25. Februar 2014
Rated 5,0 out of 5,0 by Rambo123 Great service
During my stay at Holiday Inn Newport, I have been made to feel very much at home. The rooms are comfy and good quality. The most important aspect of enjoying my stay, and wanting to return is the friendliness and helpfulness of the restaurant and bar staff. Their customer service skills are very good and help to make the evenings very relaxed and enjoyable. It was a friends birthday during our stay and the waitresses set up the table with party plates etc and we had a great night! I would recommend staying here!!
24. Februar 2014
Rated 1,0 out of 5,0 by Taffie2 Room and complications after
Having stayed here on 25/012014 for a reunion in the Celtic manor I have a few regrets that I didn't choose to stay in the Celtic manor .
On arrival I was given my room 223 which smelt of stale cigarette smoke which was dissapointing as me and my wife both don't smoke there was wall paper hanging off the wall by the tv and could not turn the heating off on the radiator as thermostat would not work after having very little time to complain .As we had to be at the reunion we had to put up with a hot smelly room for our stay
Then on our departure I payed for my room on my bank card only to have the price of my room and my brothers taken off my wife's bank the card which was used to pre book the room .This money has taken nearly a week and numerous phone calls to get refunded after this stay at the holiday inn Newport its a experience I would never repeat
Regard mr m Williams
30. Januar 2014