Rated 3,6 out of 5 by 120
Rated 3,0 out of 5,0 by Top Man Bridge that Gap
We stayed at the hotel on the 9th and 10th of October and again on the night of the 13th of October. Dinner in the restaurant on the evening of the 9th proved a disappointment. The vegetables were not served hot and although the service was friendly it was not efficient.
The room was a bit jaded and the beds were not comfortable.
On the 13th of October we did not use the restaurant for dinner but the bedroom was better and the beds were much more comfortable. This time, there was much more professionalism about the service though the attitudes thankfully, were still friendly.
The reception staff were helpful and professional on each occasion
22. Oktober 2014
Rated 5,0 out of 5,0 by Mcken Real Customer Service
We arrived from Mid Wales and had a personal issue which for us could have reuined our stay. The staff very quickly helped us to resolve this. Wonderful staff well done, as a result we were all totally relaxed. I was more than happy with the stay. We used the pool, nice temperature and a good treat from for the children. The bedrooms were comfortable and clean, we had interconnecting rooms; what a joy!. Breakfast was lovely and a good choice. I would recommend this hotel. We will stay her again.
21. Oktober 2014
Rated 4,0 out of 5,0 by Taverner Good Hotel but Not Great
Stayed here several times recently
Hotel is in need of brightening up
Mature Staff in Restaurant during Breakfast Service but tends to be less than experienced in the evening.
17. Oktober 2014