Rated 3.9 out of 5 by 139
Rated 3.0 out of 5.0 by mauri61 lingua italiana
tutto nella media ma è assurdo che il personale non parli italiano
July 30, 2015
Rated 4.0 out of 5.0 by nativesh good location bad internet
the location of this hotel is very good, on the beach, close to a shopping mall, airport and main street.
The room is comfortable, shower room is good and clean.
However the internet (WIFI) is poor and connection is often disrupted and hard to get the connection again.
Besides the latch of the door is missing and one closet door is missing too (room 201).
However this hotel it still recommendable.
July 29, 2015
Rated 1.0 out of 5.0 by AndyATL Terrible customer service/Old hotel
Really bad experience, poor hotel infrastructure, and terrible customer services, even for Platinums. This hotel should not be part of the IHG chain. In sum’ I reserved a king size bed and I got two twins, the TV were not working, the room was not well cleaned, the water temperature moved from burning hot to cold, and the bathroom was motel like. I called several times to the reception but nothing got fixed. I even talked with the manager and he keeps repeating the same “I am sorry” “Let me know if I can be of any help”. How about fixing the existing problems!
Also, the hotel shuttle stood me up at the airport in the middle of the night. Even though I asked several times to the receptionist if the shuttle would pick me up and she said “of course, just call the number and we will pick you up”.
Also the hotel incorrectly advertise that has a beach when in fact it does not. There are different private resort that anybody who pays can have access.
July 27, 2015