Rated 3.3 out of 5 by 208
Rated 3.0 out of 5.0 by BentA Very bad food
Standard was generally very low but the food was in particular awfall
April 25, 2016
Rated 1.0 out of 5.0 by Emma1985 Terrible cleanliness and desperatly needs updating.
We upgraded to an executive room to get a little more from our stay, we felt robbed. The room was very dated and had a lingering smell of a previous smoking room. Mini bar was not stocked as is usually standard with executive rooms, apparently they dont do that anymore. The bathroom was horrible, 'hairs' on the tiles no plug for the sink just a hole full of soap scum. mould on the bathroom ceiling. the fridge was dirty. The decor was hideous and everything was in serious need of redecorating. Even the carpet in the hall ways were frayed. Very disappointed by this hotel - not the experience I have come to know and trust with IHG hotels. We paid a reasonable price for an executive room and to be honest would have still been disappointed if we had paid a fraction of the price at a lower end hotel.
April 6, 2016
Rated 5.0 out of 5.0 by Wardrobe Flying visit
We only stayed the one night As we were visiting our daughter who lives nearby we spent little time in the hotel apart from check in and sleeping. It seemed to be a very calm place despite the busy road outside. I had read many of the reviews from previous guests and have to agree that it would benefit from a bit of a decorative spruce up but then most of these chain hotels are the same. Keeping on top of decorative standards must be very difficult. What brief contact we had with the staff was excellent and the only criticism I could make was that the tiling in the shower looked to have been redone piecemeal, ie the odd tile that had come off the wall replaced, but done badly.We did contact the front desk after our stay as we thought we may have left a Kindle in our room. They said they would get back to us but didn't. I thought many of the criticisms in the reviews I had read were unfounded and would have no hesitation in staying here again in the future.
April 4, 2016