Rated 3,8 out of 5 by 206
Rated 3,0 out of 5,0 by Lee141414 Northampton
Terrible service in resteraunt - had to leave and eat at another establishment outside of the hotel
30. März 2015
Rated 1,0 out of 5,0 by gkb13 Very Poor - Avoid
Another Kew Green managed hotel that is a disaster area.
Arrived mid afternoon to find detriment from room service all down the corridors. Not been cleaned from previous night/breakfast.
Internet absolutely hopeless, had many problems trying to connect when I did it was so slow as to be useless, like 1990s dial up speed. In the evening it stopped working altogether.
Ordered a news paper and reminded them 3 times. Not there in the morning with the usual smokescreen excuses from the staff.
The only good thing I have to say about this hotel is that the bar staff (Spanish?) were fairly quick and efficient.
29. März 2015
Rated 4,0 out of 5,0 by Kwesi Room furniture and fittings
The furniture and room fittings are very very worn and outdated therefore needs upgrading please.
27. März 2015