Rated 3,9 out of 5 by 115
Rated 4,0 out of 5,0 by Duchessfury Ok Stay
Brilliant in every way, bar the really noisy air conditioning unit, that did not even work well, so the room was really muggy.
18. Juli 2014
Rated 2,0 out of 5,0 by Binksc Outdated
There was minimal plugs in a room with 2 double beds. I don't know how anyone expects to have 4 people in one room with 2 plugs in this day and age. As a reuptable, modern company, especially when this is used for leisure, people will be brining devices such as Ipads, phones. Nobody can charge anything! I can't fault the reception staff, they were fantastic and really efficient. They recognised we were IHG platinum card holders and treatd us accordingly. I wish I could say the same for the bar staff, they were in no hurry to serve anyone at the bar and considering there were 2 bar staff available, you'd expect them both to be serving with 7 people at the bar instead of one of them moping around. I'd also ensure your staff are tought some lessons on how to be polite as it seemed we were bothering them by just asking fror a different glass. Overall the stay was okay and the reception area was lovely. It seemed to be the best part of the stay. The rooms were far too outdated for the company and the eye sore that's supposed to be air conditioning needs to go, it's noisy and looks disgusting. The bathroom also needs a massive revamp, the shower was nowhere near as powerful as expected. I'd assume a MIRA would be better! The towels were great and the tea/coffee/ice bucket etc facilities upon arrival were great. Alot of work needs done around your bar staff and interior. The rooms need massively revamped. This has potential to be an even better hotel. Come on holiday inn!
17. Juli 2014
Rated 2,0 out of 5,0 by Delj Poor planning and service
Bedford Road Holiday Inn
- Not received as a Club Member. -
Couldn't use the restaurant cos a party had been booked and took up a third of the space. This apparently stopped all dinners being served and only room service was available so had to hastily arrange meeting and dinner elsewhere. This was not indicated upon booking 3 weeks before. - like they didn't know - huh. -
Staff had the attitude of couldn't care less as long as we have your money. -
I will say though the Breakfast was great - only trouble is it costs £9.00.
17. Juli 2014
Rated 4,0 out of 5,0 by Angharad77 Friendly staff and lovely food
My husband and kids spent the evening in the hotel and had room service and breakfast and were happy with everything. Easy to get to and the staff were very friendly and helpful :)
16. Juli 2014
Rated 4,0 out of 5,0 by Travellerme What is that noise?
I was given a room that was supposed to be one of the quieter ones. As I expected, it was clean airy and comfortable and the staff and service were very good. Unfortunately, the room was very noisy. True, it was quiet because it was on the side of the hotel away from the busy main road but there is something in the hotel controlled by a timer or thermostat that causes something to switch on and off at regular 15 minute intervals. When it is on there is a low rumbling noise that made it impossible for me to sleep. I rang reception and they gave me a new room as 11:30 at night. This was better and I thought it had all been down to my imagination. But on the last night of my stay, even in this newer quieter room at 3:00 in the morning I could hear the noise again. This time I knew it wasn't my imagination because it seemed to be coming from another part of the hotel (my old room).
5. Juli 2014
Rated 4,0 out of 5,0 by Woodys47 Friendly staff, problem unresolved
overall staff were very friendly, but my main issue was that the Wi-Fi was horrendously slow, to the point of giving up - do not pay for it, massively over-priced. Reception staff listened to my issues, but no solution was given. Food good, hotel very clean, rooms a bit tired looking and air con units are loud!
Was there for 4 nights business, the hotel did the job, but may well be looking for alternative hotels next time I visit.
1. Juli 2014
Rated 3,0 out of 5,0 by freddie1967 ok
ok stay,dated rooms tv didnt work food and drink overpricedm noisey room broken blubs in room
26. Juni 2014
Rated 2,0 out of 5,0 by jaydee4533 air conditioning did not work, neither did hair dryer
air conditioning in room did not work, neither did hair dryer, swapped room, still had problems with hair dryer, partner could not get ready properly, night was ruined.
19. Juni 2014