Rated 4,2 out of 5 by 189
Rated 3,0 out of 5,0 by Icky123 Great staff, shame about the noise levels
Although there were issues with the level of party music noise, the staff were amazingly helpful, thoughtful and cheery. A very pleasant hotel.
18. Dezember 2014
Rated 4,0 out of 5,0 by jan** nice clean hotel, helpful reception staff
Room clean and tidy but bedroom a bit small. Paid for 'free' bar but spirits not included. Lady on reception was lovely really pleasant and helpful, bar and waiting staff not so much, just there to do a job. Paid for 3 course dinner with only sweet options for pudding would of liked to have a savoury option such as cheese and crackers? Breakfast itself was really tasty however I had to stand around waiting for beans, eggs and bacon which had all ran out and had to ask several staff. Coffee cups were stained but put on tables anyway. Spent five minutes looking around where to get the coffee from before a member of staff brought the jug over to us.
Overall a good experience but a few minor things let the hotel down.
Would use again though
17. Dezember 2014
Rated 4,0 out of 5,0 by miknik Mr Duckworth
As always when staying at Rugby i was welcomed as a previous guest on arrival and the restaraunt and bar staff are always very freindly
15. Dezember 2014