Rated 3.9 out of 5 by 200
Rated 5.0 out of 5.0 by Q201568 Great Hotel
I stay here whenever im in Norwich for Business, staff are very friendly, helpful, food is great, everything you need, is here, whilst away from home
October 4, 2015
Rated 4.0 out of 5.0 by neil mac overnight before work
company organise this hotel for us before travelling to work, couldn't be more conveniently located and good place to stay for this reason, and decent food, staff extremely friendly in the mix also!!
October 2, 2015
Rated 3.0 out of 5.0 by Patricia Ann 12 needs some TLC
The hotel is now dated and needs re decorating, The room we had which was a twin was comfortable and bed linen nice and clean. I found the towels to have a slightly greasy smell and think these could do with being renewed, We had a carvery in the evening and although the food was cooked and presented very well it was only lukewarm.This was addressed at the time but only received an apology. On a plus side the staff were friendly and professional. Breakfast next morning was lovely with a really good choice.
October 2, 2015
Rated 5.0 out of 5.0 by burberry Very easy and comfortable hotel to stay at
From the start to finish of our stay at ease and relaxed
September 29, 2015
Rated 4.0 out of 5.0 by asasasas Comfortable bed and great service
Hotel was under refurbishment and was still good at the time of stay. I will stay again shortly.
September 27, 2015
Rated 5.0 out of 5.0 by French traveller Excellent Hotel
From arriving to departure there was nothing that we could fault. We were well-served by a caring staff team who attended to our every need. The standard of catering was very high and the room we used was more than adequate and truly comfortable and very clean. It is certainly one of the best hotels we have used over the past few years and I would recommend others to use it as well.
September 25, 2015
Rated 4.0 out of 5.0 by The Real Antman Not bad, being modernised
Stayed here whilst attending a wedding nearby. The reception staff were excellent and our room was very nice. It has been refurbished and it's a shame they did such a great job on the room then didn't bother replacing the handle and hook on the bathroom door. The hotel's paintwork is the worst I've ever seen anywhere. Paint on glass, very untidy job. I can't believe someone hasn't checked the painters' work after they finished. What a botched job! Hopefully it will all look a lot better after the refit and the tired reception, restaurant, lifts and corridors will look a lot better. It's not a bad place but it sure needs a revamp!
September 23, 2015