Rated 3,5 out of 5 by 43
Rated 1,0 out of 5,0 by Martin_57 need a re-furb
This is not up to the standard you would expect from a holiday Inn. There are other hotels in Norwich that will cost less and be better
15. Juli 2014
Rated 5,0 out of 5,0 by Stevexxl Great staff
I stay in this hotel on a regular basis staff food and gym are excellent . Room is always clean great hotel
11. Juli 2014
Rated 3,0 out of 5,0 by NorfolkNovice Tired look and bathroom mould offset by excellent staff
The notice at reception about forthcoming improvements did not help the disappointment at the tired look of the public areas, the amount of mould in an outdated bathroom and the feeling that this was a North Sea oil transit facility opened up to the general public. Four star hotel? No way.
A single upright chair in the room meant that any relaxing had to be done in the busy reception area. Are we obliged to sit on our beds to watch TV?
My sympathy goes to the staff who could not have been more helpful, no matter how minor the request. The food was well cooked, well presented and varied, especially the main courses for dinner.
Our stay did nothing to make me want to stay in another Holiday Inn. Once bitten....
10. Juli 2014