Rated 4,5 out of 5 by 217
Rated 5,0 out of 5,0 by Penbury Comfortable room and friendly service
Two night visit complete with breakfast package good value. Friendly staff, clean rooms and good access to the Riverside leisure complex. Good walk to Norwich centre along the river just under 1 mile (maybe too long for some people). Limited car parking spaces within the hotel grounds but additional parking available within the Norwich City football carpark (additional charge). This carpark is within an open area and may not appeal to some.
29. August 2014
Rated 5,0 out of 5,0 by Olympian Good location
Location is excellent. Staff were welcoming and efficient.
The acid test of a hotel is very often the service at a buffet breakfast bar on a busy Sunday morning. Here food was replenished, tables were cleared promptly and cleaned - this hotel passed.
Car parking is limited, and there is some noise at night from rooms overlooking football pitch.
Overall a very good example of a British Holiday Inn.
28. August 2014
Rated 5,0 out of 5,0 by lora27 Welcoming for families
We stayed for one night only, but were extremely pleased with the hotel. Traveling with children is never the easiest (or the most fun!) but they were made welcome and well catered for which meant I could relax too. Plus a holiday inn breakfast is never to be missed!!
26. August 2014
Rated 4,0 out of 5,0 by Peter&wendy Good room and food
The room that we had was excellent - very clean and contained all we needed.
The only disappointment was that the breakfast was charged extra - at time of booking we did believe it was all inclusive tariff!
22. August 2014
Rated 5,0 out of 5,0 by footballfan66 Great result!
Lost count the number of times my wife and I have stayed here! We experienced the usual high levels of service offered at this hotel from checking-in to checking-out.
We stayed in a room that was probably the closest you could get to the pitch. The view was fantastic and so was the result! You can open the window slightly and let the crowd atmosphere in too.
22. August 2014
Rated 5,0 out of 5,0 by fredster66 stay
always stay here every time I come to watch ncfc play.
staff are always friendly and nothing is to much trouble for them even when busy.
THANK YOU VERY MUCH
p.s my grandson came with my wife and I this time he enjoyed it. he liked the room service.
20. August 2014
Rated 5,0 out of 5,0 by florence8 Best hotel staff I've met
The hotel was clean, comfortable, and well run but by far the best aspect of the hotel were the staff. They were all highly professional, very nice and very helpful - in fact the best I have come across in a hotel, and I have stayed in many whilst on business. The breakfast was very good with quality food, nicely presented and an excellent choice.
Minor niggles were that the dining room tables were so close together it was almost like communal eating - far too close for comfort, and that there were no cakes/scones available for afternoon tea - much to the disappointment of my visiting family.
Also the charge of £5.50 per night for parking is rather steep.
However, the staff were so helpful and pleasant I would certainly stay at this hotel at any time I am in the area again.
17. August 2014
Rated 5,0 out of 5,0 by classy lassy great place, great location
Personal welcome from the manager made it a stand out from the start. Fantastic twin room - two double beds!! Lovely modern bathroom. Can't fault anything for the price we paid, an absolute amazing bargain. Will be back.
15. August 2014