Rated 4,4 out of 5 by 324
Rated 3,0 out of 5,0 by TravelerYJ The service of bar attendant
The general service and staff in this hotel is good. But I was disappointed at the attitude of bar attendant (lady), who serviced on the date of March 17, 2015.
The hotel restaurant and bar area are connected together. I wasn't clear of which area was for restaurant, thus I stood at the outside of bar area (because there was no sign there, and no waiter / waitress there, either) Only bar attendant served people at the bar area . The lady attendant showed the mean attitude and talked to me that I shouldn't stand there, because it is BAR area. I felt sad of her attitude kind of discrimination - don't ask me why, and was disappointed at that time. But later on, the waitress was good to guide me to the seat, and handed me the menu etc.
31. März 2015
Rated 5,0 out of 5,0 Customer service
Customer service was top notch from check-in staff to food services. I will certainly stay here again and at other IHG properties, and recommend that my colleagues and friends do the same.
30. März 2015
Rated 5,0 out of 5,0 by chrissy223 Great Hotel
Go there for business and great value for price! Staff is very nice and try to help however they can
30. März 2015
Rated 5,0 out of 5,0 by Vroom vroom Clean hotel
Clean rooms and friendly staff . Food in restaurant and room seevice was good and reasonable.
28. März 2015
Rated 5,0 out of 5,0 by Bob/Gail N Great Stay--highly recommended
We have traveled to California from Missouri and this is by far the best hotel we stayed in. Very clean and comfortable. Staff is caring and even took the time to run up to the room after we left when we called in a panic because we left some important medication in the refrig. It was waiting for us at the front desk when we returned.
Very nice stay.
27. März 2015
Rated 2,0 out of 5,0 by boardingbenny Stay if you have to
Thermostats in nearly every room don't work or wont stay on. Don't bother trying to get room service as staff wont pick up request cards.
Try the other big chain down the street. Comparable price and a better experience.
24. März 2015
Rated 5,0 out of 5,0 by Primavera We felt very cared for and safe!
We come to Ontario Airport Holiday Inn once a year to visit family in the area. We stayed at the Holiday Inn the first time just after it opened and have stayed there ever since. Never been disappointed!
15. März 2015