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Rated 4.1 out of 5 by 952 reviewers.
Rated 5.0 out of 5.0 by Convenient Location and great stay. Many options for getting to the park. Rooms were absolutely wonderful. Free parking. June 26, 2016
Rated 4.0 out of 5.0 by Very convenient to Universal Studios This was a nice hotel to stay at for our visit to Universal Studios which was within walking distance. The hotel rooms (we had a suite) were comfortable but could use some updating. We had a suite with 2 bedrooms and 2 baths which included a kitchenette. We were not provided with enough basic amenities (such as enough coffee cups, enough silverware, etc.) to fully utilize the kitchenette which was inconvenient as we wanted to have breakfast in the room. June 23, 2016
Rated 4.0 out of 5.0 by Nothing special other than nice employees I liked staying there but the pool closed at 10:00. Parks close at 9:00 so it would have been nice to go and take a dip in the pool or hot tub after getting back from the parks. The pool area was locked at exactly 10:00! TGI Friday's is right next to the hotel but that was the worse, unclean Friday's I have ever been at. At check in they did not tell us that we could eat breakfast there and I am still not sure if the kids eat free applied to TGIFriday's. There were no other food options that I am aware of. Our breakfast was purchased at the junky hotel gift shop where food was terribly overpriced! $2.25 for a candy bar! At least the gift shop stayed open late for late night snacks. Shuttle was always booked so we walked one day to Universal Studios (it was HOT!) and then took a cab back to the hotel that night. Only a $5 cab fare plus tip. June 20, 2016
Rated 4.0 out of 5.0 by Not great service We checked in late, at almost midnight. The vending machines only accepts dollar bills and i didn't have any. So i requested the lady at front desk, Jessika i think, if she can give me bottles of water and charge it to my room. She says she can't do that, no transactions allowed. I requested her to change few dollar bills, she said she cant do that either. But she offered me one 8oz bottle of water "no charge for this, and luckily we have it to offer right now" when i could see lots of bottle kept inside in baskets. I wasn't asking for free water or favor, didn't expect this from Holiday Inn service. I found other staff members to be helping and courteous. June 20, 2016
Rated 5.0 out of 5.0 by Orlando trip I enjoyed my stay and was able to work and get plenty of rest thanks again! June 19, 2016
Rated 5.0 out of 5.0 by Orlando stay Staff at this hotel were wonderful. 12-13.00 for breakfast while on vacation was rather expensive. Children do eat for free but still very expensive for Breakfast. Pool closed to early but it got us back in the room to rest for the next day. Thank you for a memorable stay. June 18, 2016
Rated 5.0 out of 5.0 by Nice ambiance! My husband and I stayed for 4 nights. It was indeed an excellent experience. The rate was affordable and worth it, staff were friendly, cleanliness was flawless and convenient to Universal Studio, restaurants and grocery stores. I remember during our 2nd day that I get to leave some of my jewelries in the living room table, it was still there when we get back from the whole day activities. TGIF was few feet walk for breakfast. The only issue (which I know was beyond the hotel's control) was that during rain/storm, water would easily accumulate by the front street that will affect coming in the entrance of the hotel, otherwise our stay was exemptional. June 16, 2016
Rated 5.0 out of 5.0 by Excellent room and service I think the hotel was excellent. I hated that the city is doing construction right next to the hotel which is a pain. Once that is finished, it should be much better. June 13, 2016
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