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Rated 4.3 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Great service Nice place to stop overnight on a long driving trip April 25, 2016
Rated 5.0 out of 5.0 by Great hotel with lots of services I was able to run some laundry, watch t.v. after a nice shower and take the shuttle to dinner near by. The staff was nice and the rate was great. I travel a lot for a living and this was a solid value. April 13, 2016
Rated 3.0 out of 5.0 by 0ver priced They have new staffs and they are not as friendly and helpful as the previous ones. The rate is overpriced. April 11, 2016
Rated 5.0 out of 5.0 by Excellent Moved here from the Tehachapi Holiday Inn Express (HIE) due to maintenance and construction issues there. Totally worth the extra 110 miles round trip to be in the Tehachapi area. I tend to lean towards HIE instead of traditional Holiday Inn as the HIEs are often fairly new and include breakfast. I was pleasantly surprised by the Holiday Inn Palmdale. The room was great, shower was perfect, TV worked great and had an above-average selection of channels, HVAC worked well, and the view was good. The property is well-maintained and contemporary. The business center works well and is up to date, give or take how much you despise Windows 8 . Only issue was the dryer in the guest laundry didn't work and the [out of order] sign so small that it was not noticeable until you wash your stuff then try to dry and start looking around for what is wrong. Normally I don't care, but this is a rare leisure trip with family and we wanted to run a quick load. When we discussed with the front desk they accommodated us by directing us to the hotel next door and did everything they could to help. We pointed out the signage problem and they fixed it immediately with much more prominent signs on the washer and dryer. No dings from me over this as the occasional public-use equipment failure is unavoidable. Anyways stay here if you are in the area, I bet you will be happy. March 30, 2016
Rated 5.0 out of 5.0 by Great Hotel The Holiday Inn Palmdale-Lancaster was very clean, the staff was very courteous and friendly. The room was clean and comfortable. March 21, 2016
Rated 3.0 out of 5.0 by Good, with reservations Checked in mid-afternoon. Room was fine. I hung the do not disturb tag on the door. About 4pm, that was the cue for housekeeping to slam the vacuum cleaner into my door. Following waking me up, the staff member must have been more careful, because that's was no subsequent bang on the wall, which is much longer than the door. The next day at 7am, I asked for a late checkout. I had to ask for the room key to be changed so it would work late. I was informed that housekeeping would be notified right away about my late checkout. At about 1130 I just stepped out of the shower and was toweling off when there was a loud rapping on the door. It was housekeeping, reminding more it was past checkout time. I told the lady I asked for a late checkout. So I am neutral on this place. Good, clean room, rude housekeeping (slamming vacuum into my door), and apparently counter staff doesn't get word to housekeeping about late check-outs. Ehhhh. Unimpressed. March 6, 2016
Rated 5.0 out of 5.0 by Home away from home I have to travel to Palmdale at least twice a year and always look forward to the warm welcoming staff at Holiday Inn (Palmdale). Have been staying there for the last 5yrs and plan on remaining there as long as I have to travel. March 3, 2016
Rated 5.0 out of 5.0 by Great staff and good location I have spent many nights here for work, the staff is great, the hotel is clean and the food is pretty good for Palmdale, CA. I would highly recommend this location, the bar staff is great and they are awesome to talk to. Front desk is super friendly! February 28, 2016
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