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Rated 4,1 out of 5 by 102 reviewers.
Rated 5,0 out of 5,0 by Very clean, very comfortable and very helpfull staff. .ideal for what we required. good location, lovely and clean, very pleasant staff. 29. August 2013
Rated 5,0 out of 5,0 Great spot, wonderful room and staff I stayed here for one night with my 9 year old on our way down south on the TGV. We came from the airport to the GAre-de-Lyon station and found this property a short walk, The staff were great. The room was extremely comfortable, but as with most European rooms very small. Still, it had a nice balcony and view and we enjoyed it completely and would recommend to anyone. There is, however, a sex shop right next door that prompted a few questions, but the area was totally safe and I would book this hotel again. 23. August 2013
Rated 4,0 out of 5,0 by Holiday Inn Paris Bastille A good hotel in Paris, very conveniently located and close to public transportation (train, metro, buses). I had a very comfortale and quiet room, although it was tiny. Staff is very helpful. Only "con" I found: breakfast is expensive for what is available. In general, I would recommend this hotel. 22. August 2013
Rated 4,0 out of 5,0 by Very Nice Hotel All hotel workers were very nice , polite , professional and helpful. The room is nice , spacious for Paris , I appreciated the cold bottled water ready in the room .They kept our barrages prior to check in the very first day and way after the check out the last day . The location is great , 5 minutes from Gare du nord and Subway station , 15 minutes walk to Bastille , 20 minutes to Place des Vosges and 30 minutes from Marais and Chatelet . I recommend this hotel to any one going to Paris . 20. August 2013
Rated 5,0 out of 5,0 by The hotel is highly recommended It is quiet and clean. Breakfast good. Although our room was on the street-side (Rue de Lyon), we slept well all the nights. The AC cooled down the room nicely (and quietly!). The often mentioned "sex chop" did not cause any kind of disturbance or problems. We stayed for 9 nights and we have nothing to complain about. The centre of Paris (Le Louvre, Ile de la Cite etc.) is only a few kilometers away, but if you do not want to walk, you can take the metro (M1). The wi-fi functioned well for our needs (not suitable for "heavy duty" use!)" 20. August 2013
Rated 3,0 out of 5,0 by Good location but not good service It is very close to the station but I am sorry there is a sex club just next to it. 8. August 2013
Rated 4,0 out of 5,0 by Ok for overnight stay This hotel is very convenient for us as we use the Gare de Lyon train station travelling up from Spain en route to the UK. The welcome is always mixed. Sometimes the reception staff are very pleasant other times they are off hand. As a Priority Platinum member, we are usually given an upgrade but if we have booked using club points, the room upgrade is normally not as good. 17. Juli 2013
Rated 4,0 out of 5,0 by Short walking distance from the train station. This is a beautiful updated hotel. The front desk staff are very friendly and helpful. Our room was very comfortable and extremely quiet. Which was welcomed after long days sightseeing the beautiful city. My only complaint would be the hair dryer cord. It is so short, you practically have to put your head up against the wall in order to dry your hair. 12. Juli 2013
Rated 5,0 out of 5,0 by Good location, comfortable room, nice bathroom and good A/C We chose this hotel because of the location. You can take the airport express bus directly to Gare De Lyon and the hotel is just a short walk from the bus stop. It is also a short walk from the Lyon metro station and it connect to two RER line and #1 and #14 metro line. The morning we checked out, we just took our luggage and walk to Gare De Lyon for the train to Switzerland. This location is just so convenient. Although there is a sex shop right next door, there is no pictures posting outside or any questionable people loitering outside. There are also two big and tall bushes separate the hotel entrance and the sex shop so you will notice it less. Our room is facing the street but is surprisingly quiet. The room is very modern and comfortable. There is a wardrobe closet by each side of the bed so we can have a HIS and HER closet. The bathtub has shower curtain so we can take our shower freely without worry about splashing out. This is not the case in a lot of European hotel! There is plenty of counter space to put your toiletries. Paris experience very high temperature during the three days we were there. The hotel has a very good AC system in the rooms. You can control your own room temperature. It feel like heaven after a hot day out and we can cool down in our hotel room and have a cool comfortable night sleep!!! They also provide free Wifi in your room. Next time when we come back to Paris, we will definitely come back to this hotel. 2. Juli 2013
Rated 3,0 out of 5,0 by Surprised with Room not being kept ready The hotel room was quite decent and comfortable. I was in for a unpleasant surprise when I checked in the night to be told that the room is not available. This is after I get a confirmation mail and also being told on the phone confirming that I would be checking-in. But the reception manager was quite kind enough, he personally went upstairs and cleaned the room and helped me out. But I had to collect the toiletries and bottle of water myself. Not a pleasant entry, when you want to catch some sleep after a loong day. 2. Juli 2013
Rated 5,0 out of 5,0 by Great service at a perfect location! Stayed here fr the second time and the service was even better then before! Great location with easy access to all Metro connections! Frendly staff felt very welcome! 20. Juni 2013
Rated 5,0 out of 5,0 by A wonderful hotel in great location A classic building very tastefully updated. While rooms are Paris size (small), they are very well configured and beautifully decorated. The location is perfect for easy access to Gard de Lyon train station (train, buses, subway), close to the Seine. If coming from the airport the Air France shuttle is a very expedious and reasonable priced way to get here. Staff are very helpful. 18. Juni 2013
Rated 5,0 out of 5,0 by Great place to stay in Paris It was our first time in Paris and the location is just perfect to discover all the highlights of the city. The rooms are elegant and welcoming. The staff does everything they can to make you feel like at home. The front desk are really helpful and give so many tips to discover other places which are not too touristy. We enjoyed our stay very much. 15. Mai 2013
Rated 5,0 out of 5,0 by 1st time in Paris! Nice Hotel, friendly staff, great service and adequate amenities for the value. Excellent location. Would gladly stay again. 26. April 2013
Rated 3,0 out of 5,0 by Comfortable Hotel in need of some thought The hotel was nice and generally the atmosphere was pleasant and welcoming. We took a suite with joining rooms for a family of four persons. The bathroom was in the middle between the room. The bathroom was fine except that we could not stand up to have a shower. The slope of the roof prevented this and therefore for six days, the four of us had to crouch in the bath to facilitate. Not very comfortable at all. Apart everything was clean and welcome and the position of the hotel was excellent for the Gard du Lyon station just five minutes walk away. 17. April 2013
Rated 3,0 out of 5,0 by Average In good location for train, metro and airbus. Hotel next door to a sex shop but no problems with that, it amused me. Was upgraded to executive room when arrived which was appreciated was on 7th floor and in Eve's so room felt small but was quiet. The room was clean and had a coffee machine but I had taken a kettle, machine limits the coffee to what maid leaves due to taking pods. Room did have a fridge which was useful. Storage good, and use of safe was appreciated in room. Felt price for breakfast was excessive so called at bakery down road for croissants. There is a supermarket close by too. Reception staff spoke good English and were helpful. 16. April 2013
Rated 5,0 out of 5,0 2 Night Paris Stay Stayed at this property 2 nights in April '13. Arrived a few hours before check in with 3 people instead of 2 as per my reservation. Even though had one extra person the very attractive desk person upgraded us to a 2 bedroom suite at no extra charge even though I stayed here solely on points. She stowed our suitcases in a locked room while we explored Paris and upon our return the room was ready. Hotel Location is in a not too bad area and a 3-5 minute walk from train/metro station at Gare de Lyon which will get you anywhere you want to go. Restaurant was excellent and there were also good cafes locally. Suite was good size for European standards and always clean and made up upon our return. Hotel desk clerk was extremely friendly and knowedgable and I would recommend this property and stay here again. 12. April 2013
Rated 4,0 out of 5,0 by Nice hotel, OK location, bad shower Hotel staff is great and helpful. We had a "suite" on the top floor. It was two rooms with a bathroom (with a sink and tub) and a toilet closet. The tub was against the angled wall of the roof so you couldn't really stand up in it and it had a shower head, but no shower curtain. The tub was too small to take a bath, and taking a shower was a cold, splashy affair. I hope that the tile floors are well sealed. The closet-sized room with the toilet in it had a broken door handle so it wouldn't close. And you couldn't wash your hands after you went if someone was trying to wash. The location is good relative to the train station--only about a block away. Next door to the hotel is a "Sex Shop." It is actually called that, in all caps in English. Look at the street view on google maps and see for yourself. I wouldn't have minded except when I had to keep walking my kids past it every day... 10. April 2013
Rated 4,0 out of 5,0 by 7 Nights - April 2013 We stayed at the hotel for 7 nights on points. We were upgraded to an executive room on the 7th floor. Still small compared to U.S. standards, but it was still a fair amount larger than a standard room. We arrived early around 9:30am and the rooms were not ready. They checked our luggage and we went out exploring and we came back in the afternoon. Flight arrived into CDG early, and the RER B & A to Gare de Lyon was extremely efficient to reach the hotel. From our room we could see the Eiffel Tower, Bastille Monument, and a cathedral between the two. Staff was friendly and helpful. Two computers provide you internet access (20 min. sessions but you can just log in again) and we had free wireless in the room. Very close to the Gare de Lyon stop which was really nice. Left a note for a specific type of tea and it was left in the room when they cleaned. Missing from the room was any type of clock. Had to leave wake up calls. I understand becuase if there was a clock in the room you would have to reset the time every time you come back as you have to insert you key to turn on the power to the room. We didn't do breakfast in the hotel as we were exploring and didn't eat at the same place twice. 7. April 2013
Rated 3,0 out of 5,0 by Executive NO WAY Booked an executive room with king bed, received small room and double bed, and close to the elevator motors. no way up to Holiday Inn standards. 4. April 2013
Rated 3,0 out of 5,0 Alarming disappointment Third time at the Paris-Bastille Holiday Inn. Perfect location when you come from the south, arriving or departing from the Lyon station. That's why we chose this hotel the first time. The rooms (the ones we've had) are a bit small but they're well furnished and very quiet if you have the chance to get a room at the back. The breakfast buffet is most enjoyable with lost of breads, pastries, savoury and sweet delicatessen. A real pity the communication among the staff is so poor: for the second time, we were woken up on two occasions by the phone and the chamber maid 2 hours before the late checkout (2:00 p.m.) we had asked for and were entitled to with the Priority Club card. Shall we choose another hotel next time we come to Paris ? 15. März 2013
Rated 3,0 out of 5,0 by Staff could have been more sociable! My husband and I use this hotel regularly as we pass through from Spain to England, via Paris. Normally the staff are very pleasant but on this occasion they seemed preoccupied and had a 'couldn't care less' attitude. As a Platinum Elite customer, I don't expect staff to be gushing but I do expect a certain amount of recognition.This was sadly lacking. We were not given an upgrade, as on our previous visit, two weeks before, when we had a suite. I only hope our next visit will be better. 12. März 2013
Rated 4,0 out of 5,0 by Convenient Location Location near Gare De Leon made this stay very convenient for my wife and I. Walk two blocks to the station and hop on the Metro or RER to get anywhere in Paris in a few minutes (ask about Navigo Pass). There are also several bus lines that stop within 2 blocks of the hotel for those who prefer the bus system. Staff was very friendly and helpful, room was clean and spacious (by Paris standards) and comfortable. Bed was very comfortable for both my wife and I. Grocery store, Pharmacy and several restaurants (including a Subway) close added to the convenience. We did not eat in the hotel restaurant except for breakfast a couple of mornings. Breakfast buffet was good. Were doing some remodeling in the lobby area, but this was not an issue or inconvenience for us at all. Would recommend and I would stay here again. 15. Februar 2013
Rated 3,0 out of 5,0 by Average - Expected more as a Gold Member While the room was a good size for European rooms the bathroom was small with no heat and/or washcloths. The bed was very comfortable and the pillows were a fine compliment - slept well! Good location with access to Metro and rail transportation! All areas of the city within reach. What we have come to expect as normal for Gold members was missing. There was no daily newspaper, no acknowledgement of being a gold member and no room upgrade offered / available. Some of the normal expectations were well below average such as no coffee creamer / sugar on a regular basis and room not cleaned by 5 pm (had to wait following a long day of touring)!! 7. Januar 2013
Rated 4,0 out of 5,0 by Good Location The Hotel location was very good, very close to Gare de Lyon train station. The only issue we had was both elevator broke down and we had to brought our lugguages from the stairs. We stayed at the 4th floor. The first elevator broke down a few days before we left and no one fixed it. Then the 2nd one broke down the day before we left. They should fixed the first one as soon as it was broken down. 10. Dezember 2012
Rated 4,0 out of 5,0 by A good stay The hotel staff were very sociable and attentive to my needs. The room was very comfortable. Just a couple of minor points:- First, Don't get off the Metro at Bastille like I did, but go to Gare du Lyon as it is much, much closer. The name Holiday Inn Gare du Lyon would be more appropraite. The second, whilst there are two lifts installed, only one works, so a little patience is needed. 27. November 2012
Rated 4,0 out of 5,0 by Newly refreshed rooms Hi, I occupied a newly refreshed room. The room is now brighter than it was, by using fresh and clear colors. One regret: in the bathroom there was absolutely no place for my toilet articles. It would have been easy to surround the sink with a kind of shelf. But the stay and the hotel was very good despite this little regret. Regards 16. November 2012
Rated 5,0 out of 5,0 by American's in Paris! My mother and I took a 24 hour trip to Paris, while I was in London for business. We couln't find an available room by the Eiffel Tower, because of an art festival going on in that area. So, we ended up staying near the Gare Du Lyon. It actually turned out to be a great location. Only a 10 Euro ride from the EuroStar train station, and the hotel is a couple of blocks away from the Lyon train station, and metro system. The receptionist spoke fluent english and the room we had was very nice. It looked to be remodeled. One thing that drove me a little crazy, about all of the European Hotels that we stayed at, chain, or independant, was that there was never a clock in the room. It would be helpful to have the local time displayed at a quick glance. Other than that, everything was great! 12. November 2012
Rated 4,0 out of 5,0 by Confortable and well located A very good hotel, confortable and very well located. There are many good restaurants near, and the subway station is very near. I recomend 9. November 2012
Rated 5,0 out of 5,0 Ideal location The hotel was clean and comfortable. We were given complementary pastries for breakfast on the first morning. When the heating failed, a staff member brought a radiator to the room at 2am. The heating was fixed the next day. The hotel is well located for good, inexpensive restaurants, and a four-minute walk from the Gare de Lyon, which was great for our onward journey to Rome. The Paris tour bus stops nearby for sightseeing, as well as the Metro and regular buses for the sights. I would thoroughly recommend this hotel. 6. November 2012
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