Rated 3,4 out of 5 by 85
Rated 4,0 out of 5,0 by Travellerfrequent Great Value for a paris hotel in a reasonable location
Room on 7th floor. Recommend higher floor for views and less street noise if want windows open. However with windows closed, complete silence.
Pleasant clean hotel, with helpful welcoming staff. Room size was adequate for a short stay and a reasonable size compared to many other hotels for the same price range or even more expensive hotels in Paris.
Location is good for walking and biking around Paris, with metro also outside hotel. As with anywhere outside of the centre of paris, would be cautious of walking around late night/early hours.
Only negative comment I have is that the hotel groups customer service call centre staff (3 different people) offered very poor service, when had problems with the booking.
However I emailed the hotel direct and Jeremie the front office manager was extremely helpful, he took responsibility for the issue and was resolved. Definitely recommend.
7. Dezember 2013
Rated 3,0 out of 5,0 by westendlad Good comfortable hotel
Great location near Gare du Nord. Comfortable executive room. Tea and coffee facilities. Did not try breakfast.
27. November 2013
Rated 3,0 out of 5,0 by standardsC Price for value rooms - room for improvement
I am using HI Gare de l'Est for many years now; ~6-10 nights per year. Now it is time for a make-over! Many very, very small rooms - bathrooms appearance old - windows and window frames (especially in bathroom) are dirty and need renovation.
And certainly the telephone (mobile) connectivity and internet access are no longer meeting today's standard.
The price for value is out of balance meanwhile........
19. November 2013