Rated 3,6 out of 5 by 83
Rated 2,0 out of 5,0 by S Kwan Hotel fallen short of expectations
The telephone in the room did not work. I was advised by the hotel reception staff that a technician would be sent to fix it. Unfortunately no one ever turned up and I eventually had to use the telephone in the hotel reception to make a local telephone call.
9. September 2014
Rated 3,0 out of 5,0 by Ronedog98 Family room bit tired looking
Stayed one night in a family room with two young children before a visit to Disney. Room waa ok but could have done with a lick of fresh paint. There was no tea/coffee in the room so I had to grab one of the cleaners and ask them. There was also no remote control for the TV so the only way to turn it off is to pull the plug out the wall. Before we left for our day trip I asked a member of staff if they could provide a remote, which he promised he would.
When we returned later after a long day trip to Paris with very tired kids the TV was off ,so we thought all was ok, until we were woken up before 7am by the TV coming on automatically. We couldn't find the remote so had to hunt for the plug, which was quite annoying and woke the kids up.
Breakfast was fine with usual French food and cereal.
Female staff member on reception was very helpful for local travel directions and maps and spoke a good level of English.
The hotel is a stones throw to the train station where you can get a direct train to central Paris - around 30 mins.
2. September 2014
Rated 5,0 out of 5,0 by Stuart_platinum Really enjoyed the stay
Having read previous old reviews I was a little worried about staying but am now very glad to have tried the hotel for myself as would definately stay again.
We had two rooms, a twin and a double, as there were no family rooms. Both rooms very modern and well presented and very clean. Not really much to add really - overall high quality rooms.
Communal areas all modern and spotless. Reception staff very helpful, excellent English.
Had breakfast - a good breakfast selection in clean restaurant. Plenty of choice. (Interesting to have meatballs in tomato sauce as a choice for breakfast but tasty all the same!!) Wife and kids loved the pancake making machine!
Only ate once on evening in hotel - in bar on first night. Restaurant wasn't open. Very limited choice particularly for my wife who is vegetarian. There was a ham pizza on the menu but not a Margherita and they were not able to prepare one without the ham. Appreciate that bar food is often pre-prepared but seemed a little shortsighted.
Car parking at hotel well lit with plenty of spaces. Easy access for cars and to then get in to reception.
Next door to Arcades shopping centre - small but seems relatively new. Some of surrounding area rather "concrete" and "high rise" but felt safe getting around on foot.
Really close to RER station - about 200 metres. Fast regular trains both to Paris (about 25 mins trip) and opposite way to Disney. Must admit I hadn't used the RER trains previously and we were fascinated by the double decker carriages!!
If travelling by car to Disney then Disney is about 20 minutes away.
Final point to add is about the WIFI at the hotel. Once connected it brought up an "App" type functionality regarding information about the hotel and the surrounding area but also included news and weather. I wouldn't usually have bothered looking through this as usually would just want to get connected but there seems to have been a good amount of effort put in to the information thereon and it proved really useful and up to date - worth a try.
Would definately stay again. Thanks for a very enjoyable stay.
26. August 2014