Rated 4,1 out of 5 by 177
Rated 4,0 out of 5,0 by dartsman63 Comfortable room and helpful staff
We stayed for one night on 13 Dec 14 and from the moment we checked in the staff were helpful. The room was clean and comfortable, the bar staff served us promptly, and we had a great stay. Only downside was the noise from the air conditioning/heating unit, it woke us up when it came on, apart from that no complaints.
17. Dezember 2014
Rated 2,0 out of 5,0 by Rgbargee1 Getting very tired looking. Small room with hard beds.
Having clocked up 80 + nights at IHG hotels this year I am able to compare like for like quite well. This hotel is now showing its age and needs updating. Our room was very small with exceptionally hard beds. We changed to two single beds as the double was too small. With my wife and myself in the room there was only one chair so I had no choice but to sit on the bed at angle to watch the TV..not comfortable. The TV was faulty as an annoying light was emitted from the TV screen where it was damaged..
The bathroom is tiny and looked very grim. The plug in the bath w as broken and detached its self from the chain on our first day. It could only be removed using a pair of my wifes scissors,which we broke! We reported the problem ,but nothing could be done to repair the fault as it was a Sunday. We were totally unable to empty the bath at all the Sunday which wasp darned annoying.
The food in the restaurant was acceptable and the breakfast choice OK.
The staff are friendly.
The hotel was busy on the Saturday but it was not too noisy.
No upgrade was available on either night even though the hotel was quiet on the Sunday night. A shame that the hotel failed to impress on this visit which will most likely be our last.
16. Dezember 2014