Rated 4.0 out of 5 by 172
Rated 4.0 out of 5.0 by Dr. M.S. Gute Lage, komfortabel
Die U-Bahn Anbindung macht das Hotel zum optimalen Ausgangspunkt für eine Stadtbesichtigung. Den Hotelzugang bei Anreise sollte man vorher erfragen, eine Hotelvorfahrt ist nicht einfach zu finden. Die Zimmer entsprechen dem Holiday Inn Standard, der Restaurant und Barbereich ist ansprechend gestaltet. In einem Hin- und Her zwischen IHG und Hotel vor Ort, war die Punktegutschreibung nicht ganz einfach und bedurfte einer Vielzahl von Nachfragen, das hätte ich eigentlich gemessen an dem restlichen Standard nicht erwartet.
July 17, 2015
Rated 4.0 out of 5.0 by canadianBrit Staff are short and seem not bothered
When raising issues regarding loud noise from radio in bathroom the young gentleman on nights insisted on sending someone up to look rather than apologise. Security arrived and was friendly and professional but couldn't help!?! Came back the following evening and they sorted but weren't told?
Least we didn't have to move rooms.
When calling down to ask for 3 coffee cups and coffee first 4 days we were always told will bring up and nothing ever arrived even when going down the young gentleman again said I will tell housekeeping?
Overall great location and hotel.
July 14, 2015
Rated 3.0 out of 5.0 by canadianBrit convenient location needs more attention to detail.
Have stayed here before. Used points for 7 nights for a room with 3 adults. Always asking for 3rd coffee mug and coffee. Not sure what when booked for 3 people it isn't automatic as towels and shampoo were always replaced. Very close to metro making it easy to access the centre in minutes and also able to buy tickets with reception.
hotel and room were spotless must say a big thank you to the housekeeping staff! Only issues I booked a few nights separately they never knocked and entered but we had the chain on and notified reception.
They had a taxi service.
Over all if they sort the small attention to detail they would get almost perfect!
July 14, 2015