Rated 3.8 out of 5 by 286
Rated 5.0 out of 5.0 by ms8888 Great location from the airport
Very convenient to the Duselldorf airport. Hard to find the shuttle at the airport.
August 2, 2015
Rated 2.0 out of 5.0 by Katherine94857 Good service and clean beds, but desperately in need of updates
Stayed at this hotel while in transit to the US. Nice service at the front desk, but a few qualms. Overall, gets the job done if you're in transit (sheets were clean and shuttle was on time, give or take 5 min!) but other airport hotels may be more updated.
-Very difficult to find out how to take the shuttle TO the hotel from the airport while transiting overnight. There's no info on the hotel website, and nothing at the airport-- we had to look at past comments (also complaining about this!) to find out how to get there. Pick up is located in a slightly obscure office in one random carpark at the airport. Pretty confusing. That said, shuttle was good and got us there (about 10-15 min from the airport).
-Very nice front desk staff-- as an IHG Gold Elite member, I received some fruit and a lovely certificate for free ice cream-- just what I was craving!
-Although sheets were clean (a big must for me), the room smelled musty, and was in desperate need of updates. There were stains on the floor, and the bathroom had hair in it when we arrived. There was a vintage radio in the bathroom (think 80s style fake wood), and even though there were granite countertops in the bathroom (which was nice), upon touching the bathroom door, the handle fell off immediately. The bathroom door would not closer for the remainder of my stay. The AC didn't work too well-- was noisy and did not generate much air.
July 31, 2015
Rated 4.0 out of 5.0 by Lupo I Accoglienza
Trovandomi in transito ho soggiornato in Düsseldorf, il personale di desk si è dimostrato molto amichevole e disponibile, offrendomi una eccezionale accoglienza e servizio.
July 24, 2015