Rated 4.0 out of 5 by 162
Rated 2.0 out of 5.0 by TerryT52 Very dissappointed
We stayed at this hotel for 2 nights and were very disappointed. On previous visit the Hotel was faultless but on this visit I can see no reason to use it again.
We stayed in room 20, which had a faulty shower/bath switch so when running a bath the shower continued to flow. The bath sealant was stained and dirty. The bath tiles were not clean and the grout discoloured. The bath fittings were tired, worn and tarnished.
The wallpaper was lifting in the corners and overall this was not value for money.
The corridors leading to our room had bottles, glasses and trays of left over meals outside rooms after cleaning but remained in the corridors until quite late in the day. Unacceptable.
On checking out the bill was incorrect with a bar tab added on not related to our room.
Overall I would not recommend this Hotel which needs a good spruce up.
November 25, 2015
Rated 2.0 out of 5.0 by 402563117 Disappointing Stay
Lovely looking hotel, let down by staff and out of date rooms.
Arrived reasonably late, checkin experience poor, helpfulness poor, rooms hot with no ac or ventilation, out of date and in need of refurbishment
Bathroom had a shower but no shower curtain
Come on guys you are charging a lot of money for a sub standard room and service compared to other IHG properties
November 22, 2015
Rated 5.0 out of 5.0 by Funky one Excellent Service
have used holiday inn a few times always great service, and when i travel and need somewhere comfortable to stay it ill be with this great company
November 18, 2015