Rated 4,0 out of 5 by 38
Rated 4,0 out of 5,0 by CBass13 Our stay
There would of been 5 for staff and services, but the night person was not very frendly.
Pillow was hard. Otherwise every was excellent.
I would to to thank Charlotte for her kindness.
I would stay again.
26. Februar 2014
Rated 4,0 out of 5,0 by Spence64 Staff and service
I have stayed in this hotel a number of times over the last 12 months. Every member of staff that I have met over this period has been exceptionally welcoming and attentive.
6. Februar 2014
Rated 1,0 out of 5,0 by Mrs Traveller Cold As Ice!
We visited just after Christmas when the hotel was very quiet. The room was very average - just an ordinary, average hotel room with a slightly tired bathroom. But the TV was blaring its advertising loop when we walked in and we couldn't switch it off because the TV remote wouldn't work. That was the first visit to reception: it took 3 people to sort that out.
The second visit was for new light bulbs for the bedside lights, which took a further 20 mins to arrive and we had to put in for ourselves (admittedly, not hard).
Finally, the third visit should have come at about 1am when I was so cold in bed that I couldn't sleep. The duvet was summer weight and there were no extra blankets to add for warmth but I couldn't face a trek through the corridors at that time, even supposing I could have found someone on duty. So I got up and put all my clothes back on to keep warm.
Breakfast was adequate.
Does anyone ever check the simple things?
13. Januar 2014