Rated 4,0 out of 5 by 61
Rated 2,0 out of 5,0 by Sid400mmlens Worst room in Redding
Arrived and my pre-registered Delux King Suite was not available. Front desk folks tried to cover the error by telling me they had finally found a delux for my wife and I. When we got to the room we found we were put in the "Dog Friendly Room" Well I am not a dog and do not own a dog. The room was dirty with dog hair all over the furniture. The sofa had a ripped arm with stuffing coming out. This was room number 270
I called the front desk to complain about the room condition. This time I got a person named Myra. She was excellent and understanding. She said the would deduct $40.00 from my charges. This she did. The next morning Myra also helped and gave a meal voucher. She is an outstanding employee. This however does not make up for the dirty room and torn furniture.
26. Februar 2014
Rated 4,0 out of 5,0 by KMNT Nice Hotel
Overall great stay. Very quiet hotel, clean room. Close to restaurants, good location. Took a while to check in, could not find reservation? Will be back.
24. Februar 2014
Rated 5,0 out of 5,0 by Skydevils homey environment
We were very comfortable in your establishment as we were returning home to Oregon. The staff was great and the breakfast yummy. We rested well after an emotional trip and funeral in Los Angeles. Thank you for seeing to the smallest detail.
Not a complaint, but a comment. The courtesy shampoo and lotion was over scented and made it unusable. Everything else was beyond expectations, including the price. Again, thanks.
30. Januar 2014