Rated 4.2 out of 5 by 294
Rated 4.0 out of 5.0 by Bernie1 Great service, good value
The staff was very welcoming at check in, housekeeping staff were conscious of sleeping in the morning, restaurant staff were very nice.
Hotel could use some updating, but the staff is excellent and the value is very good, compared to other hotels in the area. I would recommend this hotel.
August 31, 2015
Rated 2.0 out of 5.0 by Family99 Room was disappointing
There was white powder inside the coffee pot, which showed me that it had not been cleaned. The furniture was beat up, as was the clock on the bedside table. The pillows were incredibly lumpy, and felt bumpy inside the pillowcase instead of smooth. The bathroom had a dusty floor, and the toilet ran after flushing until I jiggled the handle, which I had to do every time we used it.
I completed a customer card with my dissatisfaction, and told the front desk staff when I checked out, and was surprised that I did not receive a followup call from a Manager. I have been a member of Holiday Inn for a long time, and was surprised at the quality of the room for the price.
On a positive note, the front desk staff was nice and friendly, as well as helpful with directions. It was in a good location, easy to get around.
August 27, 2015
Rated 5.0 out of 5.0 by Charlie792709 Great Staff
The staff here is great and willing to meet your needs!
August 26, 2015