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Rated 4.0 out of 5 by 528 reviewers.
Rated 2.0 out of 5.0 by Poor Quality My stays were marred by the hotel allocating rooms that were not finished during refurbishment. The rooms smelt of paint and the finish was not that good. February 1, 2016
Rated 4.0 out of 5.0 by Good stay, slightly marred by dinner Check-in was swift although the receptionist asked if I would like to pre-authorise my card or pay the bill - I asked to pay but when I checked out the following morning a different staff member asked for my card as payment hadn't been taken. Not really a problem but not what I had requested. Although very small the room was nice and bright and clean with all the facilities I needed and would expect from Holiday Inn. I decided to eat dinner in the hotel and opted for the lounge menu rather than going into the dining room. Service there was very good but the meal was disappointing - I have no idea how you can make a chicken burger so rubbery! I also find the whole 'food served on wooden boards' a bit tacky now but to be fair, maybe I was just unlucky as some of the other food that was served around me looked good! No, I didn't complain and therefore it's a but unfair to complain on here but, as I said, maybe I was just unlucky. Breakfast was plentiful and very good - my poached eggs were perfect so I did have a positive experience with the food and it wouldn't put me off trying again if I were ever staying here again. January 29, 2016
Rated 5.0 out of 5.0 by Another Comfortable Stay We always stay at The HI Rochester / Chatham whenever possible when we are visiting family in the area. Good value, clean accommodation and friendly staff. Drinks are a little pricey but this will be governed by the overall HI policy. January 27, 2016
Rated 3.0 out of 5.0 by Very Cold Room The hotel was feezing with the Air Con on everywhere, temperature outside was -2. Unable to heat room, quilt very thin and flat. Asked for more milk, told it would be delivered by room service, never arrived. Staff friendly enough though January 25, 2016
Rated 4.0 out of 5.0 by Redecoration makes a big difference We regularly stay at this hotel but have been disappointed due to decoration and food quality On latest visit both had improved the rooms are now very nice Food is good but a little pricey Pat in the restaurant always provides an outstanding service breakfast is excellent value for quality and choice Gavin on reception was very professional, helpful and friendly We were impressed January 15, 2016
Rated 4.0 out of 5.0 by New Years Stay Have previously stayed at this hotel previously and returning the Holiday Inn Chatham / Rochester is a good clean and comfortable property with additional leisure facilities on site, offering easy access around the area. January 14, 2016
Rated 5.0 out of 5.0 by holiday inn great place to visit and relax, dinning package very good value and love the area lots to do and a great base to be. January 13, 2016
Rated 5.0 out of 5.0 by Great Hotel Stayed at this Hotel before and as always was greeted with a smile from the receptionist who recognised me as a IHG member and trated accordingly which these days is very rare. Will definitely stay again. January 11, 2016
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