Rated 4.0 out of 5 by 51
Rated 5.0 out of 5.0 by Derverd When in Rome.....
Staff was very attentive - fluent in both Italian & English which helped a lot! They don't seem to use wash cloths at this hotel for some reason? We were going to call down & ask for some, until we noticed that the maid's cart didn't even have any! We ate pizza at the bar restaurant 1 night & it was good. We ate breakfast buffet 2 days- $15 Euro each & was just ok. Strange European food items were presented & not our typical American breakfast. (Who eats Mozzarella balls floating in cow's milk anyway?). I ordered a waffle 1 morning & 5 little sugared pancakes came to me- they were good but very different, They also had cold cereals & juices, scrambled eggs & bacon. They even had a little Italian leather shoppe on the premises & a pharmacy next door. City Bus stop out front, but don't buy bus tickets; all the locals hop on & off at will - only tourists use the tickets & no one checks.
June 25, 2015
Rated 4.0 out of 5.0 by Abbey0309 Business trip to convention center
I had the occasion to visit Rome area for a medical congress and wanted to be close enough to the city to enjoy the sites on my down time. This hotel is well situated in that it is not too far from Rome or the convention center.
The room was a bit small, but very modern, clean and the bed was incredibly comfortable. The meals at the hotel were pretty good and the staff very willing to please.
Wireless was down for 1.5 days, but was told that had never happened before. Once service was restored, it was high quality. Manager was deeply apologetic.
June 19, 2015
Rated 4.0 out of 5.0 by AB - AB Clean Hotel
-Hotel was very clean, friendly staff and very helpful with questions to tour Rome
-Rooms very nice
June 3, 2015
Rated 3.0 out of 5.0 by SittingCat Comodo rispetto alle mie esigenze.
Conosco da diversi anni la struttura, nelle due diverse gestioni. Mi sono trovato sempre abbastanza bene. Il variare dei prezzi in rapporto alle stagioni rappresenta per me il maggior handicap.
May 28, 2015
Rated 1.0 out of 5.0 by Matthew74 Bad experience
Worst experience from a 3+ up hotel by far and I travel alot all over the world.
Received a nice upgraded room but aircondition didnt work and 29-30 degrees in the room. Repairman couldnt fix it and got moved to a new room which was of lower standard but really not an issue for me.
That the toilet smelled like a public toilet however was, initially staff came and only used a spray to fix an obvious plumbing problem. This obviously didnt work, and the smell soon came back and it was impossible to even go inside the toilet. Staff said the room would be taken out of service until fixed.
Received a3rd room finaly low standard but now no problem. This took about 2,5 hours from checkin.
I would say the staff did their best to solve the issues(except for the spray attempt) but room problems like this is something one would expect from a 1 star or poor 2 star hotel, not an IHG hotel.
That the frontdesk offered me a 1000 point bonus for this experience was a joke but he seemed serviceminded so I reckon thats the hotels policy and not his decision
May 27, 2015
Rated 4.0 out of 5.0 by juscogens Value for Money
Value for money hotel. 20 minutes away from the city center by taxi. Taxi cost is approximately 20 Euros and airport transfer is 50 Euros.
May 25, 2015
Rated 5.0 out of 5.0 by MiliGF Un 5 stelle fuori del centro.
Hotel che meriterebbe 5 stelle.
Ha tutto : staff preparato e pronto ad ogni esigenza, pulizia sorprendente e cibo da ristorante gourmet, camere spaziose e funzionali.
Un bel parcheggio sottostante ( gratis ), vicinissimo al raccordo anulare.
All'arrivo per un piccolo supplementi ci hanno assegnato una splendida suite.
Ma davvero tutto perfetto : si vede certamente la mano di una catena internazionale.
May 23, 2015
Rated 5.0 out of 5.0 by Rami59 Warm and easy !
My partner and I stayed here as a treat for my 30th birthday weekend.
Clean rooms, very helpful and friendly staff, breakfast very simple but enough for a short stay. The restaurant on first floor was amazing value and the food was great. Although a little far away from the main tourist bits, there are so many lovely restaurants and bars nearby. We travelled to the Vatican in under 20 mins bus and the metro is easy and only 6 euros for all day use.
Really would recommend this hotel. See you again soon!!
May 21, 2015