Rated 3.9 out of 5 by 236
Rated 4.0 out of 5.0 by MIKE42! old swiming pool , lobby and bar
The swimining pool has broken tiles. Needs to upgrade.
- Lobby and bar are very old and need refurbishment.
July 24, 2015
Rated 5.0 out of 5.0 by Traveler2015 Nicely remodeled
Almost new room. Very comfortable. Free parking. We drove to Rome and FCO without problems.
July 22, 2015
Rated 2.0 out of 5.0 by Acey2000 Terrible Attitudes
The staff was unwelcoming, crabby, and ornery. Long lines at the desk every time I went down there. There was no check in priority for Platinum Elite IHG members. I had to question them about benefits at the hotel for Platinum members and then was not given a drink coupon in my check in materials. The shuttle from the airport does not run in between 11am and 3pm, so it costs $45 by taxi to get there. Asked questions by email and they were concerned a child was going to be in our room without paying extra. Kids are supposed to eat free, as advertised in the hotel, but there all sorts of catches to the deal and you worst yet is you need to order a three course meal for the two adults for the kid to get $7 worth of spaghetti. My son wanted pizza as advertised in the elevators as being served nightly until 10:30pm, but there was no pizza at 6:30pm. The restaurant will not give you tap water, they will only serve $4 bottles of still or sparkling bottles water. No telephone instructions and speed dial buttons were not labeled. Air conditioning in the hotel room was not working well, there was very little airflow from the unit, most of the louvers on the vent were painted closed, and the room was 80 degrees or warmer after all night with the system being turned on full cold.
July 22, 2015