Rated 3,7 out of 5 by 127
Rated 4,0 out of 5,0 by Steve418 Thin walls and horrible restaurant experience
I booked this hotel for myself and 8 associates for 6 nights, completing our stay on 10 October, 2014. I found the room and bed to be very clean and comfortable, but was woken repeatedly on several nights when the couple next to me were having a late night or early morning conversation. They were not yelling and did not seem to be talking loudly. The walls just didn't contain the sound. Because I am typically able to go back to sleep quickly, this was really a minor inconvenience.
What was very disappointing was the service in the bar and restaurant in the evening (breakfast was fine). The staff in the bar was inattentive and we found it difficult to get their attention even when standing directly in front of them at the bar. This was not the same for women who seemed to get immediate attention. This happened every night when we would go down for a relaxing drink at the end of the day.
Even worse was the night our group dined at the restaurant. The flavors and temperature were mediocre at best. We all ordered at the same time, but food was delivered in a very disorganized manner (one of our group received his salad 20 minutes after finishing his main course). My main course came out with my associates salad.
The overall dining experience was so awful that it was a relief when dinner was over and we could leave.
Again, the hotel itself met or exceeded expectations, but the food service in the evening was severely lacking.
14. Oktober 2014
Rated 2,0 out of 5,0 by Peggy0126 Peg and Mike's Rome last night
Front desk staff was not responsive to my problem. I will not visit this hotel again.
13. Oktober 2014
Rated 5,0 out of 5,0 by LD2014 Great stay
Everything was clean, nice with great amenities and efficient friendly staff.
13. Oktober 2014