Rated 3.9 out of 5 by 220
Rated 5.0 out of 5.0 by Augusto Cavallini Great staff, great service
The staff attitude is the big aggregate value to this facility. room furniture need to be improved are really to basic. very good experience. I knew already the facility
June 27, 2015
Rated 3.0 out of 5.0 by Guatemala Restaurant
The food is good but the people who works there always look mad specially the cook, the coffee and juice machines did not work properly
June 26, 2015
Rated 2.0 out of 5.0 by Mike JW Disappointing many problems, but resolved promptly
Negatvies - Internet very poor. Bar service very poor. Restaurant food poor. Chambermaid service and attitude terrible.
Pool closed not told beforehand. Explore Rome package on website paid for, but did not exist.
Positives - reception staff good especially Rosanna and Antonella. Lady Manager at breakfast overworked, but remained professional. The General Manager Mr Russo acknowledged, addressed and resolved problems quickly.
June 24, 2015