Rated 4,1 out of 5 by 289
Rated 1,0 out of 5,0 by Shelly1952 Worst experience we have had at holiday inn
My husband arrived a day before me to a room that smelled terrible. He arrived late because he was at a conference. I arrived midday the next day to find it was a motel style room, window was beside a major roadway, the smell of smoke covered up by so e cleaning chemical caused respiratory problems for me.
When my husband arrived from conference we agreed we couldn't stay in this room a minute longer. The only room left, we were told, was called the Zoo room which had bunk beds and a small queen bed. We had booked for a king. It didn't smell bad so we had no choice but to accept it. The air conditioner was loud and nit very efficient. It was old looking we were very uncomfortable in the queen bed.
As Gold Elite customers we should have been booked in a room that fit what we had asked for in our booking.
This facility in General was just a step above a No Tell Motel.
We are both very disappointed that we weren't treated better with the room choice.
22. Juli 2014
Rated 5,0 out of 5,0 by Mike5150 Great service
The staff bent over backwards to make sure our needs were met for our church mission trip. Would recommend this place again.
21. Juli 2014
Rated 3,0 out of 5,0 by Parrot66 Not worth the $$
The hotel staff were great! The hotel is old and does not match what the website shows. The carpets seem dirty which in my opinion is not the house keepings fault but the age of the hotel. They have a beautiful new lobby which makes you think its a nice property, but sadly it is not. Don't waste your money
18. Juli 2014
Rated 5,0 out of 5,0 by FilmGurlGina Everything was EXCELLENT!!
We went to San Diego to celebrate our cousin's wedding and stayed here. From the moment we walked on the property, it was awesome. The guy at the front desk was really nice and friendly. The hotel was beautiful and modern. The daily parking pass was very reasonable ($10) and you could go in and out. Close to the airport and not to far from the beautiful water. The cafe had great food at very reasonable prices. We received a few vouchers for breakfast (my husband is a veteran) and military discount on our room. The staff at the restaurant were very friendly and made our experience very cool and laid back. I'll definitely stay here again!! Kudos to everyone at Holiday Inn!! <3
16. Juli 2014
Rated 3,0 out of 5,0 by Derek91 Military and family members
I've stayed at countless hotels as a Coastguardsman. Meals and discounts are always extended to my family (who carry military IDs). However, this hotel would not extend the discounted meals to my spouse or kids. Otherwise, I would score this hotel much higher. The restaurant was really pretty good. Just expensive for a poor sailor like me
15. Juli 2014
Rated 5,0 out of 5,0 by Colin and Lorin's mom Great Location and Excellent Service
This location is awesome. Close to the marina and lots to do around. The room with the pool view was great. Kids love the pool and courtyard that allowed them to play on the grounds like crocket, table tennis, etc.
Staff was very friendly and helpful
Beware, parking is $10. Point Loma Cafe is just right by the hotel.
15. Juli 2014
Rated 5,0 out of 5,0 by PhxBob Attention to guests needs
Outstanding effort and service by a variety of staff members in meeting our special requests - well done! Every staff member encountered was very friendly and professional.
14. Juli 2014
Rated 4,0 out of 5,0 by oma cb stay with grandkids
good location, fun outdoor activities, decent breakfast, decent rates
hotel's older wing, closest to pool, is showing its age, but it was a great spot for kids, with a patio room right off the pool, as I had requested.
14. Juli 2014