Rated 4.2 out of 5 by 736
Rated 5.0 out of 5.0 by 5Grandma Comfortable bed and great dining
We went for a quick sweet at the restaurant. My husband wanted a sundae, not on the menu. The waiter assured him it wouldn't be a problem and he served him with a beautiful sundae. We slept well with the great mattress.
We were surprised to have to pay for parking, but appreciated the ticket for easy in and out.
November 24, 2015
Rated 5.0 out of 5.0 by SharkLady Clean comfortable and quiet
Staff was professional, helpful and friendly. Hotel was spotless and clean, with tropical decor. The main building looks like the bow of a ship...very cool as hotel was near the harbor. Will definitely stay here again.
November 23, 2015
Rated 2.0 out of 5.0 by aubrey82 Could have been better...
I stayed here for a week on a business trip, on a government rate. I didn't get the room I requested because it was booked through a "third party", and when I requested to change rooms the desk staff essentially denied my request because I was booked on the government fare. The sink in the room had a broken faucet and was next to the elevator, so you could hear the gears every time it stopped on my floor. This made sleeping peacefully quite difficult. I brought up the faucets to the front desk and they said they'd send engineering up to fix it... but they didn't, and house keeping skipped my room even though I didn't have the "do not disturb" sign on my door. I don't plan on staying at this hotel again- but I do plan on visiting their cafe and bar the next time I'm in town- I did enjoy the food and the bar staff was great.
November 22, 2015
Rated 4.0 out of 5.0 by joeshmoe wi-fi needs updating
Being there on business, i was able to connect to the internet, but not the local server.
November 21, 2015
Rated 5.0 out of 5.0 by RoadWarrior75070 A Gem on the Bay
Spent a week at this facility on the bay and it was wonderful. As a Platinum member who is used to being treated well anywhere in the IHG brand, I wasn't disappointed. We had two rooms in the new building and they are very comfortable. Breakfast at the Point Loma Caf�� on the property grounds is excellent. Service is top notch. State-of-the-art workout facility with TV monitors on all the equipment made exercise enjoyable. The Wi-Fi is excellent. I had no issue going from building to building and maintaining a solid signal. Good parking, which is very important the bayside area. If you are active or retired military there is a small NEX and gas station just around the corner on Nimitz Blvd.
Being treated well, especially when my family is with me, is most important to me. The front desk staff took the time to help make this an enjoyable vacation. A sound out to Katia, who provided wonderful recommendations that enhanced eating choices. Thank you also to Keith, who cleared a mistake made during the reservation process weeks earlier. Spot on service. Recommend this facility to anyone visiting San Diego. I know I will go back here on my next visit.
November 19, 2015
Rated 4.0 out of 5.0 by mh3111 Good Stay
Location is excellent. Room and surrounding areas where clean as expected
November 19, 2015
Rated 5.0 out of 5.0 by Tircle2 AIRPORT HOTEL
Stayed here overnight to catch early flight. Loved room and location, plus you can leave your car here while away (for a fee).
November 18, 2015
Rated 3.0 out of 5.0 by Johnmino Not a Holiday Inn equivalent Room
No Room Darkening Shades.
Wood Plantation type shutters do not close properly & many slats disconnected allowing too much light into room.
Also let's in too much light from outside driveway lights at night.
Slow flushing toilets. Had to flush twice on many occasions.
AC/Heater Fan very noisy!
Like Bearing are bad.
Good points: No Resort Fees, parking fee only $10/day, Vending Soft Drinks only $2.
November 18, 2015