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Rated 4,0 out of 5 by 778 reviewers.
Rated 1,0 out of 5,0 by Bad Vacation We had trouble checking in and the desk people were not helpful. When we finally checked in at 6PM, one of the rooms was never cleaned. They then put that room on another floor and after griping they finally found us another room on the same floor as our other two rooms. The whole time we were left in the hall. Every two days we would have to go and get our keys redone. I have stayed in Holiday Inns for 71 nights so far this year, and this is the worst experience I have had. The staff does not help the guest have a great experience. 13. Juli 2012
Rated 4,0 out of 5,0 by La mejor Ubicacion al mejor precio El HI Fishermans Wharf, está perfectamente ubicado en una de las zonas más turisticas de Sn Francisco, todo queda a una distancia de recorrido muy corta, por lo que el automovil no se requiere, se puede ir a toda la zona del puerto sin problemas, rodeado de muchas atracciones y lugares para comer. 13. Juli 2012
Rated 1,0 out of 5,0 by Are You Kidding? This Holiday Inn is among the worst I have ever stayed at. It was just average as far as cleanliness is concerned, and offered no frills at all, such as complimentary breakfast or drinks in the evening like some of the other Holiday Inns I have stayed at. Parking was outrageously expensive. And to top it off, at 9:00 am in the morning as I was stepping out of the shower, the houskeeper walked into my room! I mentioned this to the front desk clerk as I was checking out, but I got nothing but an "I'm sorry that happened". I don't know, I was expecting maybe they would throw in free parking or complimentary breakfast or something for the outrage, but not this place. This Holiday Inn only has one thing going for it - location. I will NEVER stay at this hotel again! 12. Juli 2012
Rated 5,0 out of 5,0 by great location and view of the city. easy walk to great attractions and excellent restaurants. 12. Juli 2012
Rated 4,0 out of 5,0 by Location and value We have stayed at this hotel on every visit we have made to San Francisco for many years, and we have recommended to our friends. 12. Juli 2012
Rated 5,0 out of 5,0 by 4th of July in San francisco Location was wonderful and the staff were very friendly and helpful. The Gentlemen that runs the cafe in the afternoon was great. He can make a mean Mocha which my children had all three nights we stayed. Thank you for an excellent stay. 11. Juli 2012
Rated 5,0 out of 5,0 by staffs are very relaible Need ride around town and concierce fast and reliable getting me cab on my way to the business meeting. 11. Juli 2012
Rated 4,0 out of 5,0 by Really Good Location Nice clean hotel and a great location if you want to stay by Fisherman's Wharf. The only negative thought is that i found the breakfast buffett to be expensive and not a great variety. 11. Juli 2012
Rated 3,0 out of 5,0 by Comfortable beds but high price The room was clean and great location on the wharf. Beds were comfortable, but noise from the street could cause light sleepers a restless night. The price was too high for the room you receive...even it is at the wharf. Our initial receptionist was short and curt during check-in. Didn't offer to give us a layout of the TWO buildings making up this hotel and the amenities available to us. She seemed to be more concerned about her well-being (based on her conversation with another staff member) than with the welfare or welcoming of guests. 11. Juli 2012
Rated 5,0 out of 5,0 by We stayed here at the start and finish of our holiday/self tour Lovely people and an excellent atmosphere round the hotel which is ideally situated for cable cars, trams and the piers. many restaurants nearby although we used the excellent hotel facilities. 11. Juli 2012
Rated 4,0 out of 5,0 by Comfortable place to stay Have stayed there more than once and now have our friends and family staying there as well. Very accomodating. 10. Juli 2012
Rated 3,0 out of 5,0 by Too much smoke. I stay at this hotel at least once a year. I have it booked one more time in August. It may well be my last time. On the particular stay mentioned, May 19, I requested and received a non smoking room. Yet this particular non-smoking room was right next to a smoking room where apparently the occupant smoked about a pack an hour. The girlfriend, kids and I all woke up with stuffy noses and headaches. We spent the night in the city so we could get an early start to The Giants baseball game the next day. I have to tell you, I felt pretty horrible all day. It must be pointed out, the staff are very friendly from top to bottom. No complaints there. I guess next visit I will have to make sure my non-smoking room is no where near a smoking room. I thought they weren't allowed to be on the same floor as each other. Oh well. 10. Juli 2012
Rated 5,0 out of 5,0 by GREAT STAFF I was treated fantastic from the minute I checked in. I was there for a conference, along with a lot of other people, yet they took the time to make me feel welcomed and important. The Front Desk welcomed me, explained everything in detail, and gave me several pointers that others forget to tell you....like the closest and most convenient place to park - the closest grocery store and the closest convenience store - restaurants in the area - etc. I would definitely return - for another conference or on my own time. They upgraded my room immediately as a Priority Card Member. The location was great - everything possible within walking distance. The rooms and even the room service food was good - fresh and hot breakfast - very fast. 10. Juli 2012
Rated 4,0 out of 5,0 by food was average room o.k. The hotel left something to be desired from the front desk to the dinning room. Being a Priority club Platinum member was not even recognized as a member. Had a drink in the bar after touring all day and to get it myself from the bar. Have stayed at much better Holiday Inn's. The best part was the location 10. Juli 2012
Rated 3,0 out of 5,0 by A little outdated Hotel nice and clean but outdated. If this was one of their better rooms then I don't want to see a standard one. 10. Juli 2012
Rated 5,0 out of 5,0 by Great Location and Comfort Recommend this hotel if your are a PC member or not. Been staying here on vists for years. Walking distance to most sights in the wharf and downtown. Public transit really close. 10. Juli 2012
Rated 3,0 out of 5,0 by Bad manner from reception staff The reception staff very rude with me. When check in, I ask about the room, is nearby the elevators, easy acces?...and the answer was ...in the floor level for your category, He gave me the farthest room from the lobby...next time may be I will go to another place to stay. I felt like unwelcome guest. 10. Juli 2012
Rated 3,0 out of 5,0 by Just Okay. It was so long ago, I can't really pinpoint the exact things that went wrong, but I do remember it being just okay. 10. Juli 2012
Rated 5,0 out of 5,0 by Service personnel Outstanding from all areas. This is why we always stay at this property . This is our 7th stay. 10. Juli 2012
Rated 4,0 out of 5,0 by Good location This Hotel is in a great location to the Wharf, dining, entertainment and cable cars. Easy walk to anything you want. Rooms and clean and staff is great. We will make this our destination whenever we visit San Francisco. 9. Juli 2012
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