Rated 4.3 out of 5 by 906
Rated 5.0 out of 5.0 by falalala Very comfortable and convenient Hotel
I'll be back! The hotel is extremely welcoming and accommodating. I like the fact that I had to use my key card to use the elevator to go to my room. Great Security.
April 27, 2016
Rated 5.0 out of 5.0 by hannah489 Solid hotel!
Great stay for my 1st time in SF. I felt safe and the room was very comfortable. Noise wasn't too much of an issue on the 20th floor, but you could hear doors opening and closing pretty loudly if you were awake. Only thing I wish they had was a microwave in the room! That would've given this place 10/10, but everything else definitely exceeded my expectations. I was lost/late at the farmer's market and couldn't make it back by check-out time, so I called and the staff were so nice in letting me check out late with barely any notice.
April 26, 2016
Rated 2.0 out of 5.0 by celebrating birthdays2016 Stay was STRANGE
Stay was STRANGE. When we arrived the room was cleaned but someone had used the bed and left urine in the toilet. The manager called house keeping and they insisted we wait outside our room while they cleaned it. This made us late to our dinner reservations. The manager said for our inconvenience he would send something "special" to our room. We stayed two nights and received nothing. I'm not sure why the manager would say this and not follow through, as we did not ask for anything. The only good thing about this hotel is the view of San Francisco.
April 26, 2016