Rated 3,7 out of 5 by 265
Rated 2,0 out of 5,0 by user47 You get what you pay for
This hotel certainly has the lowest rates in the area, but remember - you get what you pay for. Weekend parties, noisy construction, security doors that don't work, homeless people living in the stairwells, hookers outside every evening, panhandlers in the parking lot, and an overall sense of security that is well... lacking. The staff is great, and management will make it up to you with a reduced rate or more points if you complain, but it doesn't fix the root problem. This is an older property, in a moderately depressed neighborhood, and only the name is "New". Would I stay there again? Sure thing! Would I want my wife or daughter to stay there? Never.
The three photos posted below are typical of this property, trash piled around the building, parking in need of repair ( even though you pay a high rate for it) and a homeless squat camp in the stairwell. In all fairness I gave them a week to notice on their own before I notified them, and they cleaned it up immediately, but seriously, who doesn't make a daily walk around to see if there's used tampons in the stairwell?
26. August 2014
Rated 5,0 out of 5,0 by pmedmo Good Restaurant
The restaurant was clean, service was fast, prices high when compared with SC prices. Maybe fair for CA, glad I don't live there. Food was better than we had in a more expensive restaurant in Capitola, same is true for the room.
25. August 2014
Rated 4,0 out of 5,0 by Babe44 End of business trip, last night stay
Great staff, comfortable room, easy shuttle to SJC airport. Overall hotel decor could use a refresh, but still was up to my expectations. I'd stay here again.
24. August 2014