Rated 4,0 out of 5 by 119
Rated 5,0 out of 5,0 by MSG/FLA Convenient to SFO
Clean attractive hotel, courteous staff, convenient restaurant. Shuttle leave s a bit to be desired.
3. September 2014
Rated 5,0 out of 5,0 by Lorann Great Place to stay at the San Francisco Airport
I was delightfully impressed by the service provided at this hotel. The staff was beyond helpful, accommodating my minor disabilities without having to ask. They had excellent pick-up and drop-off service at the airport, fore-laying my initial worry about the distance from the airport. They helped me with my bags, going above and beyond what I expected. The room was very clean and comfortable, quiet and hospitable. The services I used couldn't be improved!
2. September 2014
Rated 4,0 out of 5,0 by Earthquake! Earthquake
It would have been reassuring to have staff call the guest to ensure everyone was okay and feeling safe. I am from the east coast and have never experienced an earth quake.
I went from the hotel to the SFO airport and heard other people talking about their hotel experiences and saying they were pleased that, though it was 3:30 a.m. - someone called to check on them.
27. August 2014