Rated 3.8 out of 5 by 260
Rated 3.0 out of 5.0 by ClaireIrene Good place to regroup, but wouldn't do more than that.
The staff at this facility was for the most part very good. They were friendly at check-in and were responsive to our needs. Breakfast was very good.
If you have three people in your party, make sure you book the room with two queen-size beds. Sofa mattress was thin and box springs could be felt. The sofa linens were not tidied, although the bed linens were.
If booking over the Internet, make sure you look at the confirmation and ensure that it matches your price expectations.
July 22, 2015
Rated 2.0 out of 5.0 by Palaimo Not recommended
Stayed one night and grateful that was all we needed.
Requested towels at the pool, after 2 calls they brought out 4 towels for the 12 people waiting. We shared just so others could have some too.
Had to call for towels in the room also (stocked with only 2 towels), took a very long time for towels.
Then, after a long day of traveling, we pulled out the couch to put the kids to sleep - absolutely disgustingly dirt!y!! Mattress was sagging and dingy AND there was sand all over the mattress AND no sheets. By the time they brought sheets kids were asleep in our beds, too dirty to sleep there anyway.
Confirmed why it has been a very long time since we stayed at Holiday Inn. Wish I could insert photos here.
July 21, 2015
Rated 1.0 out of 5.0 by SPP27 Horrible Experience
Was checking in around 5pm and took 20 minutes before someone could help me out. I did get recognized for being a platinum member, and received my points.
As I was walking to my room the hallways were dirty, and every door had scuff marks and stains like the hotel wasn't kept to IHG standards. I got to my room and found trash in the trash can, hair in the bed, and hair in the bathroom. Plus the crown molding was coming off the wall.
I immediately went to Front Desk to ask for another room, they switched me out by personally guranteeing that the front desk agent would come to the room and hand deliver new keys. I hear a knock on my door but, I did not know who it was.. an employee who was not wearing a badge handed me room keys and says, "here you go" and walks away.
The story goes on, but all in all the whole hotel expiernce was pretty terrible, the rooms are not kept to par, they are very dirty, old, and not to mention how loud it was at night.
I was supposed to spend two nights there, I left the next morning and checked into another property in the area.
July 20, 2015