Rated 3,4 out of 5 by 106
Rated 1,0 out of 5,0 by Unhappy IHG mamber Poor Service
I have stayed at this hotel for the past 14 years for business.. After the remodel, the new management and the new staff have a bad attitude and terrible customer service.
19. Juli 2014
Rated 5,0 out of 5,0 by Gwolf Good place to stay
Good place to stay and relax after work I have stayed here close to 20 weeks since 2007 and will stay there again.
18. Juli 2014
Rated 5,0 out of 5,0 by SS+3 Spacious, comfortable 2 bed suite
Comfortable and spacious.
Very friendly staff, especially in the restaurant.
Great free self service laundry.
Kids loved the pool.
15. Juli 2014
Rated 2,0 out of 5,0 by a seasoned traveler stinky smoky smell
I have stayed at this property many times. They recently renovated property which I was looking forward to. I made a Non Smoking reservation. When I checked in I was told entire property was non smoking.
The room I got had a very strong smoky smell. Maintenance came up and agreed and tried moving me to another room. This one was worse. The maintenance man said he knew it would smell since a group of rowdy teens was there the night before. They finally found me another room and it was nice.
They asked me what are we to do when a group smokes up the hall, how about enforce the policy, kick them out and get the smell out of the rooms maybe even replacing the drapes and more.
Two new competitors have moved into the area, I can't afford a night of no sleep and smoky rooms would stop me from sleeping.
12. Juli 2014
Rated 4,0 out of 5,0 by RNN1253 Only a couple of issues
Except for the non-functional A/C in the bedroom and the missing TV remote, the stay was fine as usual for this hotel. Have stayed many times here over the last 20 years. Been remodeled 4 times in that period.
10. Juli 2014
Rated 5,0 out of 5,0 by EXPTJ Holiday on the coast
Had a great stay at this hotel one of the best I have stayed at in awhile. The hotel a little dated but well maintained and the staff very attentive to their guest needs. We came to Santa Maria as a Homecoming for our first grand child to meet his Great Grand Parents and we felt like we were at home at this hotel well done staff!
8. Juli 2014
Rated 5,0 out of 5,0 by happylife40 Lots of room in the room.
Very nice new hotel. Great rooms with nice little kitchens.
2. Juli 2014
Rated 4,0 out of 5,0 by Sommerfun Nice place to stay, but pricey
Hotel is nice but expensive for a place just to sleep. They do not serve lunch in their restaurant, only breakfast, and dinner
25. Juni 2014