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Rated 4,1 out of 5 by 255 reviewers.
Rated 3,0 out of 5,0 by your allergies are your problem the shampoo , conditioner and lotion provided were some sort of coconut and lime concoction. glad I looked before i washed my head...I am allergic to coconut...cannot eat it or put it on my skin. asked housekeeping and the front desk for an alternative...I was told there was none. The staff did not lift a finger to help me resolve the problem. no place to buy any within walking distance of the hotel. had to catch a ride with another guest to buy shampoo at a drug store several miles away. These folks put the spit in hospitality. 15. August 2014
Rated 4,0 out of 5,0 by Excellent View & Location My 8 year old daughter and I stayed at the Holiday Inn last weekend, after we visited the Ringling Museum. We were upgraded to the 7th floor with a spectacular view. Although the hotel and room were a little dated and worn, the bed was very comfortable and the view was spectacular. The hotel is in a great location, close to St. Armand Circle & the beach is steps away. We drove over from the east coast of FL for a mini-vacation. I would stay at this hotel again. The man at the front desk was very pleasant and helpful! 12. August 2014
Rated 5,0 out of 5,0 by Great Stay - Bed Lamp Inoperable Had a wonderful week at the Holiday Inn. Great sunset views of the Gulf from our balcony. Only negative - When we checked in, the overhead lamp on my bed did not work. Contacted the front desk and a serviceman was prompt to fix it - the lamp was unplugged underneath the queen size bed. 11. August 2014
Rated 4,0 out of 5,0 by Right on the beach! Right on the beach and convenient to shopping and restaurants. Beautiful gulf views. Roomy accommodations. Would be interested to see after all renovations are done! 8. August 2014
Rated 5,0 out of 5,0 by Great Weekend GetAway My husband and I wanted a nice weekend getaway. The hotel was just across the street. We had a very nice balcony room over looking the beach, which was excellent. The restaurant was on the top floor and we had dinner and breakfast, food and service was excellent. Breakfast buffet included an omelet station which was absolutely wonderful!! The rest of the buffet offered everything and then some. The pool water temperature, cleanliness and everything just excellent. The staff were all very nice, friendly and smiling. Shopping and more dining was just a short walk (for those that like to walk) but just a few minutes by car for those like my husband and I. The hotel is being renovated and although a little outdated it was VERY clean and smelled fresh and clean. I will take outdated over a more modern hotel that isn't as clean any day. Definitely recommend it and definitely when another weekend getaway is in our plan this hotel will be it!!! 5. August 2014
Rated 4,0 out of 5,0 by Same horrible customer service Second visit and the customer service hasn't changed. No IHG recognition or greetings, just the same apathetic front desk employee We definitely have come to expect horrible service from this hotels front desk. If you can overlook that the location is great. 5. August 2014
Rated 5,0 out of 5,0 by Mrs Ali I stayed in room 611 on July 30th for two nights. The hotel manager is excellent. He took care of everything for us. He should get shares in IHG. I would defiantly stay in this hotel again. 4. August 2014
Rated 3,0 out of 5,0 by Friendly staff; Reasonably priced but DATED The staff was very accommodating and professional. They strived to give you the best stay possible with what they have to work with. The hotel is dated and in need of a lot of updating. They have construction signs everywhere, but in our 4 day stay we never saw anyone working. They've improved the furnishings on the 7th floor and the 5th floor but everything else about the hotel is dated. Water damage to the bathroom wall between the toilet and the shower stall. Dated bathroom fixtures. The shower/bath handle was backwards (cold was hot; hot was cold). No exhaust fan in the bathroom leaving little to no ventilation, which is important when you're trying to have a relaxing stay with your spouse in a room that's 1/2 the size of your adult children's room next door. Our kids had a 2 double bed room and it was twice the size of our king bed room. The hairdryer in the bathroom was filthy, yes, the cord was yellow where it was touching the sink/counter. There was a brown stain on the bathroom door frame (which is disturbing). The hotel towels were tattered and had strings hanging from them. If they updated the hotel and had better maintenance, with the staff they have it could be a 5 star rating. 3. August 2014
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