Rated 3,6 out of 5 by 159
Rated 3,0 out of 5,0 by MFM66 Cold room
The room was cold and small. I have been provided with a radiator to rise the room temperature.
4. September 2014
Rated 5,0 out of 5,0 by Notimpressed_2014 Great location and facilities
Highly recommend this hotel. Easy access to motorway, close to London but feels like the country
2. September 2014
Rated 4,0 out of 5,0 by eviearm Couple of bad apples in an otherwise fresh fruit bowl!
Lovely hotel,welcomed as priority members.Nice relaxing break.Overall good.A couple of staff let it down.The guy on the swimming pool reception was totally disinterested in even smiling or passing the time of day with us.He only grunted five words in two days " Sign in" and " Want a towel?" The restaurant manager came a close second for bad customer service by refusing to let us sit at a quiet table by the window because they were set for four and there was just two of us and then glared at us the whole time after shouting at us when we didnt move.Can understand this if the place had been full of people in groups of four but the place was half empty.The pregnant lady who checked us in was wonderful and so was the night porter Such a shame to have a couple of bad apples in an otherwise fresh fruit bowl!
1. September 2014