Rated 3,7 out of 5 by 258
Rated 5,0 out of 5,0 by mei899 great service
I had a great time with my family this Easter holiday in this hotel, everything is great.
23. April 2015
Rated 4,0 out of 5,0 by poddy16 good location
main problem was room was hot and would not cool. Did not find receptionist checking me in very friendly and did not welcome me as a platinum member
20. April 2015
Rated 4,0 out of 5,0 by Mike45G Holiday Inn Shepperton
We stayed Saturday and Sunday nights, the experience was marred by what appeared to be inadequate staffing levels in the Kitchens and Dining Room on the Sunday Night. (The waiting staff in attendance were however very apologetic and did their best)
Excepting this the hotel lived up to the expected levels of service from a Holiday Inn.
I am more than likely will stay in this hotel again, but would hope that the problems encountered are resolved so that future guests do not encounter them otherwise I would have rated my stay as excellent
19. April 2015