Rated 4.7 out of 5 by 93
Rated 5.0 out of 5.0 by Quality Guru Excellent food and service
I have stayed at this hotel regularly during my visits to Sofia, Bulgaria and feel that the accommodation, food and service have been consistently high.
The Shuttle service is easy to arrange and well promoted, something that doesn't always happen at other hotels I've used during my numerous trips abroad.
My most recent visit was for business with the emphasis on relaxation in the evening and catching up on emails, so courtesy internet in my room and hotel wide Wi-Fi were essential.
The welcome was friendly and by the second night, staff regularly addressed me by my name, when I approached the reception or dining area. Even when the hotel is very busy the staff maintain a quite calm and as a result the ambience is always comfortable and never noisy or intrusive.
I ate in the hotel every night of my stay and the quality of food was superb. Despite buffet nights I still feel the A La Carte menu could have a little more variety with some French, German or Spanish options to provide a more international selection. Breakfast, especially with the option of eating on the terrace was equally as good.
The bedroom was spacious and comfortable with the emphasis on consistent high quality. Each evening when I returned everything had been returned to the same clean and orderly condition as when I first arrived. The only changes were that when I had placed booklets in a drawer they stayed there and weren't put back on display. I mention this as it is a particular area of annoyance for me, if the cleaner prepares the room as if for the next guest, even before your stay has finished.
Overall I would strongly recommend this hotel to anyone visiting the area.
August 31, 2015
Rated 5.0 out of 5.0 by Blakey001 Business Trip to Sofia
I’ve stayed in many hotels all over the world.
The staff at the Holiday Inn Sofia make this Hotel a welcoming, warm and friendly place to stay. They should all be very proud of themselves. They are all genuinely nice people.
August 24, 2015
Rated 5.0 out of 5.0 by Adela.C Excellent hotel
Very comfortable hotel, close to one of the main business areas in Sofia, careful staff, very nice pool, very good breakfast.
August 18, 2015