Rated 4,3 out of 5 by 347
Rated 2,0 out of 5,0 by jkc28 Not a nice part of town
Litter out front of the property... we stayed for use of the shuttle, which was not satisfactory...
14. April 2015
Rated 1,0 out of 5,0 by Left in Boston Shuttle and staff not dependable
I am extremely disappointed in this response below, after my stay last week.
It was indeed frightening and frustrating to seemingly be abandoned by the shuttle service, after been taken to the driver's preferred location since he had no clue to drive to the desk clerk's handed out recommendation. Then, shockingly only to be told to get a taxi at my expense, with a hesitant reimbursement offer. Equally so were the counter help making comments about free breakfast coupons and adjustments to my room/check out bill that did not appear on my bill left under the door.
Even my double checking with the clerk at morning check out yielded no comments and no knowledge and nothing apparently in my record to address my dissatisfaction.
An unqualified unpleasant stay with poor service and restaurant food quality.
13. April 2015
Rated 3,0 out of 5,0 by taf2x great employees/poor sleeping conditions
Every single employee we interacted with were friendly and helpful...I can't say enough good things about our treatment during our stay...we were unhappy only with the noise level in the hallways and from the street...the pool was great..the restaurant (Draft) was terrific and the desk staff was enjoyable.
8. April 2015