Rated 4,1 out of 5 by 167
Rated 4,0 out of 5,0 by TaterFarmer Nice Location-Some Staff Attentiveness Is In Order
This is a nice property but given its convenient location, it is heavily used. The room was clean, but the public areas, especially the elevator carpet was filthy and needed replace. The same is so for much of the carpet on the first floor in public areas.
It took 2 phone calls to get a simple repair to the commode made (the chain was disconnected from the flapper valve).
Having said that, the coffee was readily available, the room was clean, and the front desk helpful for information on the area.
17. August 2014
Rated 2,0 out of 5,0 by Swamp Vixen Dissatisfied Customer
We were unhappy about many aspects of our stay at your facility. It started immediately with the rudeness of a desk clerk, the forgetting to give us keys to the room and the poor location of our room. Across from an elevator is not an ideal location for a quiet stay . There was no excuse for this as a room was booked well in advance. The most annoying policy of your hotel is that a complimentary breakfast is not included. Even if the rate was raised to included the cost of breakfast it would not be as aggravating as not providing it..
Charging for a paper which is normally complimentary is cheap as well. We were not pleased with our experience and will not make the same mistake again.
16. August 2014
Rated 5,0 out of 5,0 by Mr. PC Great experience and stay
Let me say up front that I always give my honest review when asked so that provider and recipient of service can benefit from my comments.
I searched extensively for a place for my daughter and I to stay while visiting colleges in the Burlington area. Holiday had the best deal in terms of cost and amenities. Most reviews read prior to booking were positive but their were some that documented concerns about the quality of the hotel. I am 56 and my daughter is 16. We stayed together in a Holiday Inn room and both of us found it comfortable, roomy, clean, eloquent, and not lacking or wanting for anything. Great value, service, and a very comfortable stay. Made the whole college search experience enjoyable and one to remember. Thaks
14. August 2014