Rated 4.2 out of 5 by 584
Rated 5.0 out of 5.0 by Prewelli Brilliant staff and supercroom
We arrived after being stuck in traffic for 4.5 hours. The receptionist could not have been kinder or more helpful- such a pleasure. We particulatly wanted a room overlooking Gate 101 and she found us a super room- would definetly ask for that room again. The room wasbasic but very clean and the view was amazing for us it was exactly where we wanted it. Only downside - no safe butwe could have made use of the facilities downstairs. Shopping Mall just behind the hotel fantastic - wothin walking distance. The car parking was extremely good for hotel guests- we could leave the car whilst we completed our ships tour the next day. The highlight of our visit was being able to watch Eclipse berth at 5.30 in the morning! The only negative was the abysmal pot of tea on arrival but this was removed from our bill with no quibble! Would have no hesitation in recommending this hotel to all my friends from overseas arriving in Britain to take a cruise.
August 26, 2015
Rated 1.0 out of 5.0 by Moe 41 Food poor very expensive stay
The ,menus is very poor for dinner also expensive for three sausages and two tablespoons of mash no veg,also a what taste stead like a out of the packet curry.the breakfast was also poor in quality we have stayed here at least 3times previously in the last year and will look for somewhere else ,I suppose we are a capitive audience for cruising.also I was sent a email stating to join the park and stay club which I was told ceased last April.
Our one night stay with 15 days parking cost us £278 not even reasonable.
We are also members,this place has certainly changed and not for the good.
Thoroughly dissapointing and will not recommend.
August 25, 2015
Rated 5.0 out of 5.0 by BSCwik Stay and Cruise
Our stay was just as expected. The room was clean and comfortable. We had our evening meal, which was enjoyable and good value for money. The breakfast was included and was also very good. A very convenient hotel for guests who are cruising. We would stay there again.
August 22, 2015