Rated 4,1 out of 5 by 92
Rated 5,0 out of 5,0 by bees23 great place to stay and great service levels
Well worth the money great service levels friendly staff
5. Dezember 2013
Rated 5,0 out of 5,0 by Midmother Very good public areas
Stayed for a conference next door at the International Centre. Food excellent. Public areas very pleasant and nicer than usual for this type of hotel. Price of room doubled for the two conference days. Strangely it was only half the price for the night after???
17. November 2013
Rated 2,0 out of 5,0 by mcb1908 Dirty room but good manager
My second time in this hotel. Arrived at 21.00hrs and on arrival in room used the phone to call room service. The phone was sticky and dusty. I looked over to the bed. The outer pillow case was not on fully - thank goodness - as the under pillow case had blood on it. The chair was covered ( back and seat) in white stuff. The counter top was dirty. The setee was dusty and the air conditioning unit vent was full of muck. I asked for the duty manager who arrived and was most apologetic. He explained that the hotel was being refurbished. My complaint was not of the décor but of the very poor standard of cleanliness - it was totally unacceptable. The manager cleaned as best he could and by way of compensation did not charge me for my stay or meals. I would have preferred to move rooms but I believe the hotel was full. I will probably stay there again as it is convenient for my business but I hope that the next stay will be in a clean room. The main areas of the hotel are good. It is a pity that housekeeping has let this hotel down. I do have photos but have not had time to transfer them from my phone. I can supply if necessary.
17. November 2013