Rated 3,6 out of 5 by 59
Rated 4,0 out of 5,0 by Rebandred Good value for the price
My wife and I have stayed here many times while on route to Europe and Mexico/ Cuba. Also, during the past 8 months, we have stayed here 14 times for visits of a personal nature.
We find the hotel comfortable, clean, and well situated for our needs. The staff is friendly and accommodating(special mention to Tenesha at the front desk, as well as Crystal and Julie)..
We are not fans of Perkins Restaurants, but there is a good variety of restaurants close by.
A negative for the Hotel is the small size of the washrooms, and the poor quality of glasses and coffee cups.
6. Dezember 2013
Rated 1,0 out of 5,0 Shuttle bus service was very slow compared to other hotels. Over 70 minutes from airport to hotel
The shuttle service was so poor it put a unpleasant tone to the hotel experience. Other Holiday Inns bus came by 3 times to this shuttles slow once and then we had to stop at other hotels first and it was tedious, had we know a taxi would have made our experience much easier. Everything at the hotel was fine except the adjacent restaurant, Perkins. We couldn't find anything decent to eat there and we were appalled at the poor quality of the food. I would never take a guest there and it is sad to see that visitors to Toronto have exposure to such unhealthy and unpleasant meals!
As a platinum guest there was not even bottled water on offer!
25. November 2013
Rated 5,0 out of 5,0 by Xcountry Clean, comfortable and secure
Thank you for making our overnight experience wonderful !
13. November 2013