Rated 3.9 out of 5 by 942
Rated 5.0 out of 5.0 by Flanker07 Great Value in Downtown TO
All round great experience at the HI Toronto Downtown Centre. Great staff, very nice rooms, very good food, and it's in a super location. Having a foodie stop like Loblaws just next store is an added bonus - hotel needs bigger fridges
July 29, 2015
Rated 3.0 out of 5.0 by jeptul Convenient location
Parking could have been cheaper. It was $28 per day on top of the hotel price. The ice machines were located on even number floors and my room was as far away from the ice machine as possible. The rooms were very small; it was a tight squeeze and we are thinner people. There was a mini-fridge but no microwave. Also, we found old, what I assume to be, chicken bones in the corner between the desk and the wall. One of the paintings was upside-down on the wall. Usually this doesn't bother me but things were wearing on me at this point.
There was a nice size deck outside of the indoor pool area. The pool area inside was only satisfactory. The pool temp was what it should be. It was clean and pool towels were supplied. It was a large pool with shallow to a good depth. HOWEVER, there was no hot tub which was disappointing. The pool is one of the most important things when I stay in a hotel. I went to this pool once with no intention of returning.
July 28, 2015
Rated 5.0 out of 5.0 by DWK&GOSE Snug rooms and great staff
We were delighted by the quality of the service we got. Everyone including restaurant staff, the front desk, the Bell staff, the people who cleaned the room, and the people who gave us directions were all responsive and helpful. We asked for and got more hangers.
The room was quiet and the beds were comfortable. Our only request is that there be more space for laying out items in the bathroom and more towel hooks. Perhaps a couple of shelves would help with surface space.
July 28, 2015