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Rated 3,9 out of 5 by 283 reviewers.
Rated 5,0 out of 5,0 by Very happy and amazing price I booked this hotel on the way to Bath for my bf 30th Birthday. The price was fantastic as the rooms were lovely spacious comfy and clean.the staff were helpful and facilities we used were fine. 26. August 2014
Rated 4,0 out of 5,0 by Very good service I have stayed here before and was pleasantly surprised how much better the hotel is now. The staff were very helpful, especially the general management 25. August 2014
Rated 1,0 out of 5,0 by Poor Holiday Inn - interesting shower option No shower curtain in bathroom. Discovered this when, yes you guessed it, was stepping into the bath for my morning shower. Did not have time to get dressed call them etc etc and so just used the shower in my hand whilst sitting in the bath. When I checked out I told the receptionist. Her response "we will get that sorted for you". Not quite sure how she could sort it for me when I was checking out! No note was taken or call/mention to any other member of staff before she served another customer. I am sure some other poor customer got the same issue. I only hope thay noticed it when they checked in. 24. August 2014
Rated 5,0 out of 5,0 by Great Restaurant Service We stayed in a family room with my daughter and two little grandchildren. Stopped over to visit relatives in Walsall. We were particularly very impressed by the service we received when we had our evening meal in the restaurant. The food was lovely and the restaurant manager and his staff were very pleasant and welcoming. The sofabed mattress was a little disappointing but had a comfortable sleep nevertheless. We would stay there again if we were in the area and recommend it highly. 24. August 2014
Rated 5,0 out of 5,0 by Enjoyed a good stay! I stayed on Fri 15th Aug. It was a really enjoyable stay with food and staff and both excellent. I have only one small complaint. The sofa bed was not very comfortable for my granddaughter! It had a metal bar going right across and she couldn't sleep with it! As it happened we put the mattress on the floor and she was ok , but just thought I'd mention it for future reference. This will not stop me from booking Holiday Inn again as I've stayed in others and all been fine. In fact I'm thinking of joining your rewards scheme. 19. August 2014
Rated 5,0 out of 5,0 by Really nice place to stay Great stay and was surprised with a room upgrade on check in. Pool was a great addition and was enjoyed by the family. We have stayed here once before and felt really well looked after. Glad to say that the service level remains just as amazing , we will return again in the future. 19. August 2014
Rated 3,0 out of 5,0 by tired hotel Staff friendly and helpful. Lot of Grouting missing from bathroom floor. Rooms need updating. Jacuzzi not working again, third stay this has been the case. Stayed at a lot nicer holiday inns so will probably not stay at this one again. Breakfast was good. 10. August 2014
Rated 5,0 out of 5,0 by Wonderful rewards night stay Exactly what we needed. A halfway stop between Kent and the north of England. We thought we'd test out our rewards points here first. I can confirm we will be back. This was an immaculate example of a Holiday Inn with the usual exceptionally friendly welcome you come to expect. The room was wonderful with a separate area for the children from us - which meant we watched a little TV before retiring ourselves. As we'd arrived very late - we slept in late - which was easy as the hotel was very quiet. Then used the leisure facilities - which were immaculate. The sauna was beautifully hot. 6. August 2014
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