Rated 4,1 out of 5 by 146
Rated 5,0 out of 5,0 by Dex451 Excellent front of house and other staff excellent
Great hotel but more attention to maintenance would help, minor faults need fixing to ensure a comfortable stay
21. Juli 2014
Rated 5,0 out of 5,0 by David62H Comfortable, excellent breakfast service
The hotel was clean, comfortable and everything needed for a restful stay.
The servers at breakfast were friendly, helpful and attentive. Good selection for breakfast and my poached eggs cooked-to-order were spot on both days.
18. Juli 2014
Rated 3,0 out of 5,0 by Gerryr2 Nice hotel, pity about the service!
This is a nice hotel and I have stayed here before.
However, after a long day working and choosing my favourite hotel chain I was hungry and wanted a relaxing night.
I ordered some room service and it was a good experience. The staff said it would be around 30 mins. After over an hour, I got concearned and called room service to no avail. I then waited another 30 minutes and still nothing. I was very disappointed to find that the food I ordered did not arrive. The fact that it was not even on the bill at check out displays that it never even got put through.
I probably won't stay at this hotel again as a similar experience happened to a colleague.
I have been a platinum member for years and always try and choose the IHG group.
18. Juli 2014