Rated 4,2 out of 5 by 86
Rated 4,0 out of 5,0 by bobby55 great room and good service
nice stay great place . hotel in a good place for various places to visit..staff very good.room nice and clean.dinner good /breakfast good. shame about no butter on one morning of our stay.
4. Dezember 2013
Rated 4,0 out of 5,0 by Jaydo Great staff but not so great bed
Staff were really nice and pleasant. Breakfast was ok, a bit dry but the restaurant manager got us fresh eggs which was nice. Room was big, good amenities but bed was small for room size and quite hard so not too good a sleep. Didn't get wifi that I had paid for. Price was ok.
2. Dezember 2013
Rated 5,0 out of 5,0 by Mancmatt Great deal and the service to go with it.
My wife and I used this hotel as a stop over between Xmas shopping days at Chester and The Trafford Centre. It was very central for both locations. We booked well in advance online and secured a great deal for D,B&B. The service from the beginning was excellent and all staff were friendly and helpful. Our room faced towards the M6 and was clean and quiet, and we also slept with the window open! The evening meal from the set menu (as part of the deal) was fine, we also had the option to upgrade individual courses at an extra cost. The restaurant staff were exceptional and nothing was too much trouble. The only slight downside of the stay was the confusion over the extra payment for the meal upgrade, which is no fault of the staff but the computer system in place. This was resolved at the front desk with the equivalent excellent level of service. Would I recommend this Hotel or use it again - YES!!!
28. November 2013
Rated 5,0 out of 5,0 by magnet80 Very good place to stay for visiting Chester & Liverpool
There was a charity function booked taking up the entire restaurant and all the staff were very busy. A conference room was set out as a restaurant for us and the staff went out of their way to make our stay a pleasurable one.
The receptionist after talking about our visit advised the best way to get to Liverpool was not take the car into the city but to leave the car at Warrington central station and take the train. We were very pleased we took her advice, The food was of a good standard and the staff asked about the new menu, we had the Duck which was very good.
20. November 2013
Rated 5,0 out of 5,0 by Scarfell A very pleasant stay.
One night spent here and very nice it was. A good comfortable room with plenty of space. Nice evening meal and a good comprehensive breakfast. Ask for the porridge - delicious!
The staff were friendly helpful and attentive.
20. November 2013
Rated 4,0 out of 5,0 by Keith1924 Great Service in the Restaurant
This was second consecutive week at Holiday Inn Warrington and I cannot praise the restaurant staff enough. Both at dinner and breakfast. Special mentions to Lauren x 2, Christine and the infectious smile of Jane. It's a pity the reception staff (I dealt with) didn't meet the same standards.
By the way the buffet dinners are real good value for money especially when you are on a corporate limited budget.
Both weeks checking out I had issues with the member of staff on reception. The first week I asked for a copy of my bill (which is paid by the company) and it was like I had asked for the earth. The second week I had someone else's dinner bill added to my account.
Unfortunately in my second week the shower curtain in the bathroom had a distinctive musty smell to it which wasn't pleasant. It's a shame because my first week was great and that spoiled what was otherwise a roomy comfortable bedroom.
My biggest moan (which I raised both weeks with staff ) was the cost of WiFi and lack of free WiFi. You even get free WiFi in McDonalds these days. The responses don't help when you get a corporate party line as to how it's the providers fault and it will be free to Reward Club Members next year. Sorry - not good enough. Sadly as well if you want to log on for 5mins to check 'e' mails you have to pay for an hour.
Overall pretty good but with free WiFi and Reception staff being on par with restaurant staff (+ a new shower curtain in room **) you could be excellent value for money.
18. November 2013
Rated 4,0 out of 5,0 by BristolBusinessman2013 Exceptional customer service
All of the staff are genuinely friendly and help. In particular jane who brought up my food was very friendly and helpful!
17. November 2013
Rated 5,0 out of 5,0 by Rhinorugby Great place
This is a fantastic hotel to stay in, was great value for money and staff and service was brilliant. Great location for the airport as only 10 mins away. This was a couple night away spending time with my girlfriend. Was that good, I am thinking of booking agin for January.
14. November 2013