Rated 4,0 out of 5 by 155
Rated 5,0 out of 5,0 by Grandad Tash Great visit
It was an excellent visit.The experience was very good and I would certainly return.Real value for money.
22. August 2014
Rated 5,0 out of 5,0 by shad15 nice clean room
good centeral location for visiting area hotel was clean and friendly
22. August 2014
Rated 2,0 out of 5,0 by James1976 Washington - Holiday Inn
I wouldnt recommend this hotel to any friends or family who are looking for a quality stay with value for money.
I felt let down by the brand having stayed in many different sites around the world, the apearance of the hotel is very aged / dated from the exterior and it doesnt change much once inside. The staff are polite but didnt provide me with a warm welcome as usually experienced.
The hotel seemed very clean and tidy, it is desperate for an overhaul and upgrade.
19. August 2014
Rated 3,0 out of 5,0 by Lullu102 Next to A1
Very easy to find and convenient for A1. You can hear the A1 in the room.
Parking is easy right in front of hotel.
It's a one night stop of purely for convenience of location and that's it.
There was no welcome. Staff at reception not friendly but this is more of a business hotel and that impersonal way of dealing with guests is acceptable in the business world.
My Mother is elderly and not very mobile but just about managed the steps from foyer to corridor. There is a platform lift which looks like it's not been used or anyone knows how to use it. No-one from reception offered to help.
The rooms are ok but in need of updating. The doors in the bathrooms are badly eaten away at the bottom and smell damp.
Breakfast was nice and the staff lovely. However I have two large bruises on my arm from when a waitress opened the kitchen door knocking my arm. The staff there were lovely but no mention of an accident book but the chef said he would report the door.
Plus is that Toby Carvery is two minutes walk and catering staff very nice.
19. August 2014
Rated 4,0 out of 5,0 by GBal59 Good for a stop over.
Good location right next to A1. No traffic noise when windows shut. Used this hotel to break journey to south of England. For that reason good choice as price was reasonable when booked online.
18. August 2014
Rated 5,0 out of 5,0 by Rosie3 Fantastic hotel and very friendly staff
Over the past year, we have stayed at the Holiday Inn in Washington several times. We have never had to want for anything. Nothing has been too much trouble for any of the staff on duty.
We fly up from Southampton to visit my daughter and her family. On many occasions, we have brought up great-granddad who is 94 this year. We always book an accessible room which is wonderful. Every convenience has been thought of for elderly/disabled people. The beds are very comfortable and the bathroom is well designed. Extra pillows are delivered to the room very swiftly.
Tea/coffee making facilities are much appreciated and there has never been a problem asking for more supplies.
Breakfast is very good. A vast variety - even cooked food made to order - e.g. poached eggs. All the restaurant staff are very attentive and nothing is too much trouble.
Great Grandad loves the hotel and feels very comfortable and well looked after.
Thank you - we will be back!
17. August 2014
Rated 5,0 out of 5,0 by JCB 3C Breakfast
Fantastic breakfast quality service by friendly staff!!
15. August 2014
Rated 5,0 out of 5,0 by helen 364 Great Value
Wonderful staff and clean comfortable rooms. Will be staying again the next time visiting Newcastle.
8. August 2014