Rated 4,2 out of 5 by 202
Rated 5,0 out of 5,0 by BnB140614 Great service from friendly staff in a more modern example of HI
Friendly welcome received from staff member when we checked in set the scene for a pleasant overnight stay in HI Stonehenge. Room was clean and fresh, and apart from the matress being a little too firm for my liking, and the built in wardrobe being a little rickety and cheap feeling (not bad really in the general scheme of things!), we enjoyed our stay and would definitely consider staying again.
I popped my head out of the door in the morning to see if I could find a member of the cleaning team to ask for more tea and milk... and there, right on queue was aother firendly member of staff who gave us more tea and milk without any fuss - perfect !
13. Oktober 2014
Rated 4,0 out of 5,0 by Nikkiinwilts Friendly Staff
I frequently stay at this hotel, being the best value for money within the area of Andover. As a frequent visitor I would appreciate it if the menu changed slightly over time to provide variety. The only negative for me is the comfort of the pillows within the room, which are all too hard for me, plus the shower could be more powerful.
12. Oktober 2014
Rated 2,0 out of 5,0 by Bryanlw NEVER AGAIN
On arrival the male receptionist was curt in manner and not exactly welcoming. We arrived 90 minutes before official 3 pm check-in time. The male receptionist waived the early occupancy fee as a favour, not because I am a Rewards Club member!
The male receptionist failed to swipe a credit/debit card making it embarrassing later when trying to charge to the room. I had to return to reception to request normal charge facilities.
Restaurant and bar staff were friendly and attentive.
This is the second stay at this hotel and now; never again.
9. Oktober 2014